How to solve the problem of black screen and mouse unable to wake up in win10?

When we use a computer with the win10 operating system installed, some friends may experience a sudden black screen and an inability to wake up, or even the mouse cursor disappearing during use. For this kind of problem, I think it may be caused by the compatibility of our operating system, or it may be caused by the normal operation when shutting down. So for the specific solution steps, let’s take a look at what the editor did~

win10 black screen cannot be woken up without mouse cursor

Method 1: Reset power option

1 , open Power Options and select Change plan settings.

#2. Select Change Plan Settings, then restore the default settings and select "Yes" when prompted, and then restart the computer.

Method 2: Change the power management properties

1. Right-click the Start menu button, find Device Manager, and click to open.

#2. After expanding the system device in the device manager, find the Intel (R) Management Engine Interface.

3. Right-click Intel (R) Management Engine Interface, select Properties to enter the properties dialog box,

and switch to the Power Management tab, which will allow the computer to Uncheck Turn off this device to save power (A), then click OK at the bottom of the Properties window.

The above is the detailed content of How to solve the problem of black screen and mouse unable to wake up in win10?. For more information, please follow other related articles on the PHP Chinese website!