Will the 1,000 yuan deposit from Xiaohongshu be refunded? What are the return rules?

php editor Xinyi will answer your question. Will the 1,000 yuan deposit from Xiaohongshu be refunded? What are the return rules? According to the official regulations of Xiaohongshu, after the user pays the deposit, if there is no violation of regulations, the deposit can be fully refunded to the original payment account. In terms of return rules, Xiaohongshu supports returns within 7 days without any reason. The goods must be kept in their original packaging and unused. If the product has quality problems or does not match the description, you can also submit a return request. It is recommended that users understand Xiaohongshu’s return policy in detail before purchasing so that they can operate accurately when needed.

1. Will the 1,000 yuan deposit on Xiaohongshu be refunded?

It should be noted that the specific regulations on the deposit on the Xiaohongshu platform may vary depending on time and policies. Changes vary. According to the current situation, if the seller chooses to close the store or stop using the platform, Xiaohongshu will usually make corresponding refunds.

Sellers can submit a refund application to Xiaohongshu customer service and provide the required supporting documents. Xiaohongshu will review the application and handle related matters. Typically, the deposit is returned to the seller within a specified period of time.

It should be noted that the refund of the deposit may be affected by some restrictions and conditions. For example, if the seller violates the platform's regulations, such as selling counterfeit goods, infringement, etc., Xiaohongshu may have the right to deduct a certain amount of liquidated damages or fines before returning the deposit.

Therefore, before deciding to close a store or leave the platform, sellers should ensure that their business practices comply with Xiaohongshu’s regulations to avoid losses.

2. What are the return rules?

On the Xiaohongshu platform, buyers have certain rights to return goods. The following are the general return rules:

Return application: After the buyer receives the product, if he finds a problem or is not satisfied, he can submit a return application within a certain period of time. Specific return time limits and requirements may vary based on product type and seller settings.

Return Standards: Buyers need to ensure that the goods are in original condition and have not been used or damaged when returning items. The product must be complete and complete with accessories, and must be accompanied by relevant purchase receipts and packaging.

Return process: After the buyer submits the return request, the seller will review the return request and provide detailed guidance for the return. Buyers need to send the goods back as required and provide logistics information to the seller for tracking.

Refund processing: The seller will perform a refund after confirming receipt of the return. The refund amount usually includes the original price of the item and shipping costs, but may deduct some related fees, such as logistics fees incurred when returning the item.

It should be noted that the specific return policy may vary depending on the seller and the product. Buyers should carefully read the seller's return rules and policies before returning goods, and communicate with the seller to understand the specific return procedures and requirements.

To sum up, the Xiaohongshu platform usually follows certain regulations for the refund of deposits. Sellers can submit a refund application to Xiaohongshu customer service and provide relevant supporting materials. However, the return of the deposit may be subject to certain restrictions and conditions.

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