Microsoft will stop selling sentiment analysis technology and limit the use of facial recognition tools

In order to build a more responsible artificial intelligence system framework, Microsoft has confirmed that it will withdraw software that uses image analysis to determine personal emotional states. At the same time, the company will also limit the proliferation of facial recognition technology. Existing customers will only have one year to use Azure Face, a set of AI tools that try to infer emotions, gender, age, smile, hair, and whether makeup is worn. Sarah Bird, principal product manager for Microsoft Azure AI important issues such as the connection between facial expressions and emotional states."

Reports say that Microsoft has been reviewing whether the emotion recognition system is scientific. Although the company has not taken a position, it now appears that it may not be able to further improve the algorithm for inferring a person's emotional state based on images, and Microsoft may support new regulations and laws for the use of such tools.

In addition to stopping the sale of emotion recognition technology, Microsoft will also restrict access to facial technology. Customers who want to continue to use it in the future must obtain approval in advance and assume corresponding contractual obligations.

As for actual operation, it is unclear whether Microsoft will impose additional restrictions or simply require customers to sign a disclaimer to protect itself from any form of legal punishment for various abuse cases.

Currently Microsoft only asks its customers to "avoid situations that infringe privacy or put the technology into potential difficulties." Confusingly, despite legal requirements to avoid identifying minors, Microsoft does not appear to explicitly prohibit such use.

Finally, Microsoft has also imposed some restrictions on its custom neural voice capabilities. This feature allows customers to output AI-synthesized speech based on real-person recordings.

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