What should I do if I can't post a comment on Xiaohongshu? What should I do if I can't post pictures in comments?

On Xiaohongshu, comment interaction is an important way to enhance user communication. However, have you ever been in a situation where you were unable to leave a comment? This issue is frustrating and hinders your interaction with bloggers and the community. PHP editor Xiaoxin understands your troubles and has specially compiled a guide to explain in detail the common reasons and solutions for Xiaohongshu being unable to comment. Welcome to continue reading, unlock a smooth commenting experience, and enjoy the wonderful interactions of Xiaohongshu.

1. What should I do if I can’t post a comment on Xiaohongshu?

1. Check the network connection

We need to make sure that our mobile phone network connection is normal. Sometimes, the network signal is unstable or the speed is too slow, resulting in failure to post comments. You can try switching to a more stable network environment, or restart your phone before trying to comment.

2. Clear cache and log in again

Xiaohongshu APP may generate caches during use, and these caches may cause abnormalities in the comment function. If you encounter the problem of being unable to post comments, you can try clearing the APP cache and then logging in to your account again.

3. Update Xiaohongshu APP

Xiaohongshu will regularly update the version to fix known bugs. If your APP version is too low, it may cause the comment function to malfunction. Therefore, if you encounter the problem of being unable to post comments, you can check whether you need to update the APP and update to the latest version in time.

4. Check the account status

If there is an abnormality in your account, such as being restricted from speaking, then posting a comment will fail. You can log in to your Xiaohongshu account to check whether there are any violations in the account. If there are any abnormalities, deal with them in a timely manner.

5. Contact Xiaohongshu customer service

If none of the above methods can solve the problem of commenting, you can try to contact Xiaohongshu customer service and feedback your problem to them , for help.

2. What should I do if I can’t post pictures in Xiaohongshu comments?

1. Check the image format and size

The Xiaohongshu comment function supports limited image formats and sizes. If the image format is incorrect or the size exceeds the limit, , will cause the comment to fail. Please ensure that the image format is jpg, png, and the size does not exceed 5MB.

2. Re-upload the image

If the comment fails and the image upload fails, you can try to upload the image again. Sometimes re-uploading the image solves the problem.

3. Use the mobile client to post comments

There may be some differences in the comment function between the Xiaohongshu mobile client and the web version. If you cannot comment on the web version, you can try using the mobile client to comment.

4. Clear the image cache

Xiaohongshu APP may generate image cache, which affects the comment function. You can try clearing the image cache and trying to comment again.

When we encounter the problem that Xiaohongshu cannot post comments or comments cannot post pictures, we can solve it by checking the network connection, clearing the cache, updating the APP, and checking the account status. If the problem persists, you may wish to contact Xiaohongshu customer service for help.

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