The reasons why Google Chrome cannot access the Internet may be: network connection problems, browser cache problems, security software blocking, network setting errors and website problems. Solutions include: checking your network connection, clearing your browser cache, checking your security software settings, checking your network settings, and checking for website issues.
Causes and solutions why Google Chrome cannot access the Internet
Causes of not being able to access the Internet
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Network connection issues: Check if you are connected to a Wi-Fi or Ethernet network.
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Browser cache problem: The browser cache stores website data, but sometimes the cache becomes corrupted and causes access problems.
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Security software blocking: Some security software may block the browser from accessing certain websites.
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Network settings errors: Incorrect DNS settings or proxy settings may result in inability to access the Internet.
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Website problem: There may be a problem with the target website itself, causing you to be unable to access it.
Solution
Check network connection
- Try connecting to other devices to confirm the network The connection is OK.
- Restart the router or modem.
- Try connecting directly to the modem, bypassing the router.
Clear your browser cache
- In Google Chrome, go to More Tools >Clear Browsing Data.
- Select "Cached Pictures and Files" and click "Clear Data".
Check the security software settings
- Temporarily disable the security software and then try to access the website.
- Check the settings of the security software to make sure the browser is not blocked.
Check network settings
- In Windows, go to Control Panel >Network and Internet >Network Connections .
- Right-click your network connection and select Properties.
- Make sure "Internet Protocol Version 4 (TCP/IPv4)" is enabled and DNS settings are correct.
Check for website issues
- Try accessing the website on another browser or device.
- Check the website for status updates to see if there are any known downtime or issues.
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