What should I do if my Apple phone has a black screen but the screen does not light up when there is sound?

The sudden black screen but sound on your iPhone may be confusing and confusing. In this case, users can try to solve the problem by restarting the device, checking the battery level, connecting to a power source, updating the system, etc. If these methods are ineffective, you may need to contact Apple's official customer service or go to a regular repair shop for maintenance. I hope the above suggestions can help you solve the problem of black screen but sound on your iPhone. If you have any other questions, please feel free to consult php editor Banana at any time.

What should I do if the screen of my Apple phone is black but there is sound but the screen does not light up?

Answer: Try to force shutdown or restart

1. If the user encounters strange problems when using the Apple phone, the screen If there is no light but there is sound, check the screen first.

2. Check if the brightness of the screen is adjusted too low. This can be solved by raising the brightness of the screen.

3. If it is determined to be a display problem, you can press the lock screen key to lock the screen and then reopen the phone to see if it can be solved.

4. If the problem still cannot be solved, it can only be solved by pressing and holding the volume and side buttons to force shutdown or restart.

5. If the problem still cannot be solved, then it is certain that there is a problem with the mobile phone hardware.

6. Users can send it to the official repair department for testing to determine whether the screen is damaged, the motherboard is damaged, or other hardware problems.

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