What should I do if the 'Unable to upload' message appears in the iPhone 'Photos' app?

When iPhone users use the "Photos" app, they sometimes encounter the problem of "Unable to upload" prompt, which is annoying. PHP editor Xinyi shares the solution for you: first, check whether the network connection is normal and try to use other network environments; secondly, ensure that the device system and applications are the latest version; finally, try to log in to the iCloud account again, or try to restart the device. If the above methods still cannot solve the problem, it is recommended to contact Apple’s official customer service for help.

If you turn on the iCloud photo function, the photos and videos taken on your iPhone will be synchronized to Apple servers for storage. However, during the synchronization process to iCloud, a "Unable to upload" prompt or album may appear.

Normally, this status will be displayed at the bottom of the iPhone Photos app, with a prompt saying "Unable to sync [number] items to iCloud." A new album named "Cannot Upload" will be added in the "Photos" App.

To add these photos or videos to iCloud Photos, try exporting them from the Photos app and then re-importing them. Note, however, that any edits or keywords previously applied to these photos or videos will be lost.

Upload photos or videos to iCloud again on iPhone:

1. In the Photos app, select the "Unable to Upload" album.

2. Tap "Select" - "Select All" to select all files.

3. Tap the "Share" button - "Save to 'File'". Then choose a location from On My iPhone and tap Save to save the files to your device.

4. Open the "File" App and confirm that the corresponding file has been exported.

5. Re-import these files: Select the folder containing these files in the Files App. Then tap the Share button, then tap Save.

After confirming that the files have been re-imported successfully, you can delete the files from the storage location on your device to save storage space on your iPhone.

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