Mechanic cannot start when installing win10

php editor Xinyi today introduces you to a common problem: the solution to the problem that mechanics cannot start after installing win10. Many mechanic users encountered the problem of being unable to start the win10 system after installing it, causing trouble. This problem may be caused by various reasons such as hardware compatibility, driver issues, etc. In this article, we will introduce in detail how to solve this problem, hoping to help friends who have the same problem.

My friend’s computer suddenly malfunctioned while my child was taking online classes. The child was watching a video when the computer suddenly crashed and had to be forced to restart. However, I cannot enter the Win10 system after restarting. A friend called me and said that after restarting several times, there was no image displayed on the screen.

I asked my friend to take a photo and send it to me. I smiled slightly when I saw the photo. In the photo, the screen prompts "BOOTMGR is missing", and the message is indeed displayed on the screen. This is what separates the average user from the technician. Ordinary users may think that the absence of "image" means that the graphical interface is not displayed and the computer desktop they usually use is not seen. However, technicians will notice all information displayed on the screen, whether images or text. For technicians, text is the key to containing important information.

My friend said there is no image on the screen

This prompt appears, indicating that the computer does not have Windows, either Windows has crashed and been damaged, or the hard disk is broken. It’s not convenient to teach my friend how to check whether the system is damaged over the phone. Let’s check the status of the hard drive first. Ask my friend to restart the computer and press the F11 key wildly, then take a photo and send it over. When I received the photo, I thought to myself, I’m so lucky, I just bought it. The solid-state drive broke down in less than a month. From the UEFI setting interface of the motherboard, I only see the mechanical hard drive and no solid-state drive. The solid-state drive has an M2 NVMe interface. Win10 is installed on the solid-state drive. The mechanical hard drive does not have Win10 system. , unable to start, so the computer prompts BOOTMGR is missing.

Only see the mechanical hard drive

In order to confirm whether the solid state drive was damaged, I went to a friend's house the next day and replugged the solid state drive, but the fault still existed. I removed the SSD, took it home, installed it in another computer, and the SSD still wasn't recognized. Therefore, I can confirm that the SSD is damaged.

The solid state drive was purchased from JD.com and has passed the 15-day replacement period. When applying for after-sales, there is only a repair option. After submitting the application, the customer service calls to confirm that repairs are needed. In the afternoon, JD Express will come to pick up the package. What is more difficult to wait for is to wait for JD after-sales to receive the solid state drive before proceeding to the next step. On the third day, the after-sales service department received the hard drive and replaced it with a new one. No repairs were required. Two days later, I received the new hard drive. Then I installed a new solid-state drive for my friend, and then installed the system. The computer lay there for a few days, and finally it was usable again.

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