What should I do if the U disk data is lost and 0 bytes is displayed?

Have you ever encountered such a situation: when you insert the USB flash drive, you find that the capacity it displays is 0 bytes and all the data is gone. This situation makes people very anxious because we usually store important files and data in USB flash drives. So, what should we do when the USB flash drive displays 0 bytes and the data is lost? This article will provide you with some solutions.

Tool materials:

Computer brand and model: Dell XPS 15

Operating system version: Windows 10

Software Version: DiskGenius 5.4.0

1. Check the U disk connection and driver

1. First, we need to check whether the U disk is correctly connected to the computer. You can try inserting the USB flash drive into a different USB port, or use another computer for testing. If the USB drive works fine on other computers, the problem may be with your computer.

2. Next, we need to check whether the driver of the U disk is normal. In Windows systems, you can check the driver status of the USB flash drive by opening the Device Manager. If you find a problem with the driver, you can try updating or reinstalling the driver.

2. Use data recovery software

1. If the U disk shows 0 bytes but the data has not been deleted, then we can try to use data recovery software to retrieve the lost files. DiskGenius is a powerful data recovery software that can scan USB flash drives and recover deleted or lost files.

2. First, we need to download and install the DiskGenius software. Then, open the software and select the USB flash drive as the scan target. Next, click the "Scan" button and the software will start scanning the data in the USB flash drive.

3. After the scan is completed, the software will list all found files. You can use the preview function to confirm whether the lost files have been found. Then, select the files that need to be recovered and click the "Recover" button, and the software will restore the files to the location you specify.

3. Format the U disk

1. If the U disk shows 0 bytes and the data has been deleted or cannot be retrieved, then we can try to format the U disk. Formatting can clear all data in the USB flash drive and re-establish the file system.

2. In Windows system, you can perform formatting operation by right-clicking on the U disk icon and selecting the "Format" option. Before formatting, it is recommended to back up important data in the USB flash drive because formatting will erase all data.

3. After completing the formatting, the USB flash drive will be restored to its original state and you can reuse it to store files and data.

Summary:

When the U disk displays 0 bytes and data is lost, we can solve the problem by checking the U disk connection and driver, using data recovery software or formatting the U disk. Before operating, remember to back up important data to avoid irreparable losses. I hope the solutions provided in this article can help you and give your USB flash drive a new lease of life!

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