How to Fix Outlook Email Stuck in Outbox Issue

Recently, many users have reported the problem of Outlook emails getting stuck in the outbox. Even after several attempts to send the email, the issue was not resolved. When you see this issue and check your outbox folder, the message will be stuck there.

Possible reasons for emails getting stuck in Outlook outbox are:

The attachment in the email exceeds the size limit, which slows down the sending process.
• Outlook account authentication issue with mail server
• Outlook or mail server is offline
• The send/receive settings in Outlook are incorrect.
• Some other software is using Outlook data files.
• Antivirus software scans outgoing emails.

If this problem has been bothering you and you are unable to send emails, then please continue reading this article. In this article, we have listed some solutions that can help you fix Outlook mail stuck in outbox issue.

Solution

1. Check

your internet connection speed. A slow connection can cause Outlook to run slowly when sending emails with large attachments.

2. Go to the

Send/Receive tab and try to resend the email. Click to send them all.

3. Check if you have applied

any delayed messaging in your email settings.

Go to
• File -> Options.
Select the
• Advanced tab.
Find the
• Send and Receive section. Here, make sure the Send immediately when connected option is checked.

4. If you see an error message when you try to perform a send operation, there is a communication problem between Outlook and the outgoing mail server .

5. Check whether the port used for outgoing mail servers is blocked by your ISP.

Fix 1 – Change the connection status in Outlook

1. In the lower right corner

of the Outlook window, look at what is visible. If you can see Connected or Connected to Microsoft Exchange, then the problem is not a result of the server status.

2. If you see

Working Offline, then select the Send/Receive tab.

3. Here, click the

Work Offline button in the Preferences section. This will disable the offline working option, which means you will be connected to the network.

4. Now try sending the email again.

5. If you see the

Disconnected status, please check the Internet connection.

Fix 2 – Clear Stuck Emails

The most likely cause of emails getting stuck in the Outbox is large attachments in the message.

1. Open Outlook.

2. Select the

Send/Receive tab.

3. Click

Work Offline to enable the option to stop sending emails.

4. Go to

Outbox in the navigation pane.

5. Here you can

delete the email or try change the attachment.

• Right-click on the message in the Outbox and select Delete.

Move
• stuck emails to the Drafts folder. Right click on the message and select the option Move->Other Folder...

In "

Move Items" window, select the "Drafts" folder and click "OK" to move the message.

Open the message in the Drafts folder, delete (click the

Down arrow next to the attachment and select Remove attachment option), Resize and reattach the attachment, and try sending again.

Note: If you see an error message that says Outlook is transferring mail, close Outlook.

If Outlook is not closed, open the Task Manager (Ctrl Shift Esc)and end the Outloox.exe process here. Restart Outlook and perform steps 4 and 5 again.

6. After deleting the attachment, go to the Send/Receive tab and disable Working offline to restart the connection again.

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