What should I do if the screen keeps going black when the virtual machine starts?

Solution 1:

1. Run the command prompt (cmd.exe) as an administrator, Enter the command netsh winsock show catalog and press Enter to execute the command (you can see that VMware has registered two LSPs: vSockets DGRAM and vSockets STREAM. The path is %windir%\system32\vsocklib.dll)

2. Observe whether other modules have also registered vSockets DGRAM and vSockets STREAM. If so, uninstall the software to which this module belongs.

3. Enter netsh winsock reset at the command prompt and restart the computer.

If that still doesn’t work, reinstall VMware Workstation 14!

Related recommendations: "FAQ"

Solution 2:

1. Also run the command as an administrator Prompt;

2. Execute the following 5 commands in sequence:

netsh winsock reset
net stop VMAuthdService
net start VMAuthdService
net stop VMwareHostd
net start VMwareHostd

One of the above methods can solve the problem of black screen when the virtual machine starts in Win10 system.

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