Can I complain if my order is canceled on Ele.me? How to complain if my order is canceled on Ele.me?

When an order on Ele.me is unexpectedly canceled, users can choose to file a complaint. Users can contact Ele.me on the customer service interface to explain the situation and request a new order or refund. For more detailed complaint methods and related information, please continue reading this article. It is carefully compiled by PHP editor Banana and will provide you with comprehensive answers.

Can I complain if my order is cancelled?

The first step is to click on My Customer Service

We open the Ele.me software, then we click on My in the lower right corner, and then click on the My Customer Service function above.

2 The second step is to click on online customer service

After we enter my customer service, then we click on the online customer service function below.

3 The third step, click on the order to be canceled

After we enter the online customer service, then we click on the order cancellation function below.

4 The fourth step is to send the order

After we click on the order to be canceled, we need to consult the related products in the options given.

5 Step 5: Complain to the merchant

After we send the order, there will be two options. We can choose to complain and enter the corresponding information.

The above is the detailed content of Can I complain if my order is canceled on Ele.me? How to complain if my order is canceled on Ele.me?. For more information, please follow other related articles on the PHP Chinese website!