How to solve the problem of unable to connect to the internet due to limited network

The steps to solve the problem of being unable to connect to the Internet due to network restrictions are as follows: Check the device network connection. Verify IP settings, release and update IP. Use the ping command to test network connectivity. Check firewall and antivirus software. Update network drivers. Reset the router. Contact your Internet Service Provider (ISP).

Solutions when the network is restricted and cannot connect to the Internet

When the network is restricted and cannot be connected to the Internet, You can take the following steps to troubleshoot:

1. Check the connection

• Make sure the device is connected to Wi-Fi or Ethernet.
• Try unplugging and replugging the Internet cable or resetting the router.

2. Verify IP Settings

• In Windows, go to Command Prompt and enter "ipconfig /release" followed by "ipconfig /renew".
• In Mac, go to "Terminal" and enter "sudo ifconfig en0 renew" (note to replace "en0" with the network interface name).

3. Find Network Issues

• Use the ping command to test the connection to the router (in a command prompt or terminal enter "ping [router IP address]").
• If you cannot ping the router, there may be a network connection problem.

4. Check the firewall and antivirus software

• Make sure the firewall and antivirus software are not blocking the device from connecting to the Internet.
• Temporarily disable these programs and see if the problem is resolved.

5. Update network drivers

• Outdated or damaged network drivers can cause connectivity issues.
• Check the device manufacturer's website for the latest drivers.

6. Reset the router

• If other methods don’t work, you can try resetting the router.
• Find the reset button on your router and hold it for a few seconds until it reboots.

7. Contact your ISP

• If you have tried all of the above steps and the problem persists, there may be a problem with your ISP.
• Contact your ISP for support.

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