'Journey to the West: Painted Journey to the West' Public Beta Frequently Asked Questions

▌Public beta server information

Q1: When is the official launch time of "Journey to the West: Painting of the West"?

A1: "Journey to the West: Journey to the West" The public beta of "Bi Hui Xi Journey" will be launched at 10:00 on May 16, 2024. The public beta will be open to Android and iOS platforms.

Q2: Will there be a pre-download before the server starts? When will the pre-download be opened? How to pre-download?

A2: The pre-download of the game will be opened at 10:00 on May 15th!

Book lovers, please go to TapTap to download the package for Android. For iOS, you can search for "Journey to the West: Painted Journey to the West" in the App Store to download.

Q3: What are the recommended device configurations for "Journey to the West: Journey to the West"?

A3: The Android and iOS platform configurations are as follows:

[Android version]

★ Supported configurations:

System: Android8.0 and above

CPU: Snapdragon 835/Kirin 810/Dimensity 700/Exynos 9810 and above

Memory ：4G and above

【iOS】

★ Supported configurations:

System: iOS 13.4.1 and above

iPhone: iPhone11 and above

iPad: iPad 9 and above

Memory: 4G and above

▌Account related information

Q1: Account data between different servers/device platforms Is it interoperable?

A1: The account data of Tap, official website, and Douyin download package for Android and iOS are interoperable, but the server data of other platforms are not interoperable.

▌Recharge Rebate Information

Q1: What is the form of recharge rebate? How can I receive recharge rebate?

A1: After the public beta is opened, Master Shuling needs to Log in to the game using the account that was recharged during the billing deletion test, and you can receive the "Taiji Test Rebate" reward through the in-game welfare center interface on any server (each account can only receive it once). After the email function is turned on, You can receive a recharge refund email.

Reward time: Log in to the game within 14 days after the open beta starts to receive the rewards. Rewards will not be returned after the expiration date, so please pay attention to receive them in time.

▌Welfare information of server opening activities

Q1: What welfare activities are there before the official opening of the server?

A1: The game welfare activities before the official opening of the server are as follows:

(1) Reservation event: Reservation milestone rewards have all been unlocked. Shu Ling can get 13 dragon and carp posts, 30,000 Tongbao, 4-star white-haired jade rat, 3,000 magic weapon source, and exclusive avatar frame.

(Note: Due to changes in the content of the public beta version, the original 80w reservation milestone reward: 4-star white-haired jade rat, 20 spiritual accumulation crystals; changed to 4-star white-haired jade rat, 3000 magic weapon source accumulation; spiritual accumulation crystal props Due to game optimization changes, we apologize for your understanding)

(2) Pre-drawing mini program activity rewards: Activity rewards will be distributed based on the game props Shuling finally chooses to redeem during the activity. For specific content, please click on the event link to participate.

More welfare activities will be launched in the near future. Please pay attention to the official forum information.

▌More problem feedback methods

In-game feedback channel: Through "Main interface-click the avatar in the upper left corner-Information-Contact customer service", you can quickly feedback the problems you encounter.

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