Solutions for Android phones that cannot access the Internet (troubleshooting)

In today's world, smartphones have become an important part of our lives. But sometimes, we may encounter a common problem: our Android device can connect to the Wi-Fi network, but cannot access the Internet. Confused? Don’t worry, PHP editor Shinichi has prepared a guide for you to provide you with practical ways to solve this problem. Read on to learn troubleshooting tips to help you enjoy a smooth internet connection again.

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1. Check Wi-Fi connection status:

First thing to check Wi, when we find that the Android phone cannot access the Internet - Fi connection status. Enter Wi, click the settings button of the phone - make sure Wi, Fi settings interface - and connect to the correct network, Fi is turned on.

2. Restart the router:

Sometimes, there may be a problem with the router that prevents you from being able to connect to the Internet normally. We can try to restart the router at this time. Wait a few seconds before plugging it back in and turning it on again. Unplug it and find the router power plug.

3. Forget and reconnect to the Wi-Fi network:

You can try to connect the phone to the Wi-Fi network before. If the problem persists after restarting the router, Solution - Forget about Fi network and reconnect. Press and hold the network name on Wi-Fi, find the connected network in the Fi settings interface, select "Forget Network" and then reconnect.

4. Clear the network settings cache:

Sometimes, there may be a problem with the network settings cache of the Android phone, resulting in the inability to access the Internet normally. We can try clearing the network settings cache to resolve this issue. Select, open the phone's settings interface "Application Management" or "Applications" and find "Network Settings" or "Wi-Fi" and click the Clear Cache button to apply.

5. Update Android system and applications:

Sometimes Android phones cannot access the Internet because the operating system or application version is out of date. We can try to update the Android system and applications to solve this problem. Find "Software Update" in the settings interface, click Check for updates and follow the prompts to update and select options.

6. Check the IP address settings:

Incorrect IP address settings may also cause the Android phone to be unable to access the Internet. On Wi-Fi, long press the name of the network you want to connect to, select "Modify Network" in the Fi settings interface and click "Advanced Options". And reconnect to the network, making sure the IP is set to obtain automatically.

7. Switch to airplane mode and back:

Sometimes, the problem of Android phone not being able to access the Internet can be solved by switching to airplane mode and then back again. Click the airplane mode button to switch your phone to airplane mode. In the phone's quick settings interface, wait a few seconds before switching it back.

8. Disable power saving mode:

As a result, you cannot access the Internet. Power saving mode may limit the phone’s network connection. Find and open the phone's settings interface "Battery" or "Power Saving". If it is on, turn it off, and check whether the power saving mode is on or off.

9. Clear browser cache and data:

Sometimes, excessive accumulation of browser cache and data can also cause Android phones to be unable to access the Internet. We can try clearing the browser's cache and data to resolve this issue. Select and open the "Application Management" or "Applications" of the phone's settings interface, click the Clear Cache and Data button, and find the browser application you are using.

10. Check the network firewall settings:

If the Wi-Fi we are connected to may restrict access to certain websites or applications, the Fi network uses a network firewall. Or contact the network administrator for consultation. We can try to adjust the network firewall settings in the router settings interface.

11. Make sure to use the correct Wi-Fi password:

Sometimes, Android phones cannot access the Internet because we entered the wrong Wi-Fi password. Check the Wi-Fi and reconnect to the network and see if the Fi password is correct.

12. Try to connect to other Wi-Fi networks:

We can try to connect to other Wi-Fi networks, if the above method still cannot solve the problem, to determine whether the problem is on a specific network. If you can connect to other Wi-Fi normally, the problem may lie in the original network settings and Fi network.

13. Reset network settings:

We can try to reset the network settings of the phone, if none of the above methods work. Select, open the phone's settings interface "Backup and reset" or "Restore factory settings" to find the reset network settings option and confirm the reset.

14. Contact the operator or manufacturer technical support:

They may provide more professional solutions. If the problem still cannot be solved after trying, we can use the operator or mobile phone manufacturer's technology Support seeking help.

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We can try to solve the problem of Android phones unable to access the Internet through the above methods. And choose the appropriate solution according to the specific situation. Remember to be patient during the process of solving the problem. It is worth seeking professional advice if the problem persists. Let your Android phone enjoy the convenience of surfing the Internet again. I hope this article can be helpful to you.

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