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What to do if Google Browser cannot access the Internet connection

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Release: 2024-04-10 23:08:59
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When Google Chrome can't connect to the internet, here are some steps you can take to troubleshoot: Check your network connection and visit other websites. Restart Google Chrome or close all open processes. Clear cache and cookies. Disable the extension to identify the problem. Check whether your firewall or antivirus software is blocking access. Consider resetting Google Chrome (use with caution). If this still cannot be resolved, please contact your Internet service provider.

What to do if Google Browser cannot access the Internet connection

Solution to the problem that Google Browser cannot access the Internet connection

When Google Browser cannot access the Internet connection, You can take the following steps to troubleshoot:

1. Check your network connection

  • Make sure your computer is connected to the network (either via Ethernet or Wi-Fi ).
  • Try visiting other websites or applications to see if the issue is just with Google Chrome.

2. Restart Google Browser

  • Close and reopen Google Browser.
  • If this doesn't work, close all open Google Chrome processes via Task Manager and restart the browser.

3. Clear Cache and Cookies

  • Cache and Cookies may cause problems. To clear them, go to Google Chrome Settings > Privacy & Security > Clear Browsing Data. Select Clear cache and cookies, then click Clear data.

4. Disable extensions

  • Some extensions may interfere with Google browser connections. Temporarily disable all extensions and check if you can access the internet. If you can, re-enable the extensions one by one to pinpoint the culprit.

5. Check the firewall or anti-virus software

  • Firewall or anti-virus software may prevent Google Browser from accessing the Internet. Disable them temporarily and check if you can access the internet. If possible, add Google Chrome to your list of trusted programs.

6. Reset Google Browser

  • If none of the above steps work, you can try resetting Google Browser. This will restore the default settings but will delete all saved bookmarks and passwords, so use caution. Find the "Reset and Clean" section in Google Chrome settings to perform a reset.

7. Contact your internet service provider

  • If the problem persists, please contact your internet service provider. They may need to check your internet connection or other related issues.

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