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What should I do if Google browser cannot access the Internet?

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Release: 2024-04-10 22:53:52
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Solutions for Google Chrome not being able to access the Internet include: Checking your network connection and restarting your modem or router. Check your browser settings to make sure proxy servers are disabled and clear cache and cookies. Temporarily disable firewall or antivirus software. Run a malware scanner to check for infections. Reset network settings. Reset the browser (as a last resort).

What should I do if Google browser cannot access the Internet?

Solutions to the problem that Google Chrome cannot access the Internet

If you encounter the problem that Google Chrome cannot access the Internet problem, here are some possible causes and solutions:

1. Network connection problem

  • Check whether your computer is connected to the network.
  • Try using another device to connect to the same network to confirm if the network is working properly.
  • Restart your modem or router.

2. Browser settings

  • Check whether your browser settings are configured correctly.
  • Go to Settings >Network & Internet >Proxy and make sure the proxy server is not enabled.
  • Clear browser cache and cookies.

3. Firewall or anti-virus software

  • Make sure your firewall or anti-virus software is not blocking the browser from accessing the Internet.
  • Temporarily disable these programs to check if that resolves the issue.

4. Malware Infection

  • Run a malware scanner to check your computer for infections.
  • Malware may prevent the browser from accessing the Internet.

5. Reset network settings

  • In Windows, go to Settings >Network & Internet >Network Reset".
  • On Mac, go to System Preferences > Network > Advanced, and click Reset.

6. Reset your browser

  • As a last resort, you can reset your browser.
  • This will clear all your browsing data, including bookmarks, history, and extensions.
  • Go to Settings >Reset & Cleanup>Restore settings to original defaults.

If the above steps don't resolve the issue, try contacting your internet service provider or computer manufacturer.

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