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One UI 6.1 causes fingerprint recognition problems on Galaxy S23 series phones, and Samsung promises to fix it

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Release: 2024-04-08 11:04:26
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According to news on April 8, the One UI 6.1 update pushed by Samsung for the Galaxy S23 series recently accidentally caused the fingerprint recognition function of the phone to malfunction. Some users have reported that when using fingerprint recognition to unlock their phones, the first recognition failure occurs, and the fingerprint cannot be unlocked until the fingerprint is removed and re-recognized. Some users said that every time they use fingerprint recognition to unlock their phone, the system crashes and they need to try twice in a row to succeed.

One UI 6.1 导致 Galaxy S23 系列手机指纹识别出问题,三星承诺将修复According to AndroidAuthority, a community manager on the Samsung Korean Community Forum has confirmed the existence of the issue. He said: "We deeply apologize for the inconvenience caused when using the device. We have confirmed that in some cases, the fingerprint recognition function of the lock screen does not work properly, or a notification window may appear." Admitting the problem is solving the problem As the first step, the community manager also added: "We will release a software update to address this problem. Please keep your phone system updated. We apologize again for the inconvenience caused and please wait patiently for the software update to be pushed." Note that Samsung currently recommends that Galaxy S23 series users can use facial recognition or PIN code to unlock their phones while waiting for updates to fix the fingerprint recognition function.

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source:ithome.com
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