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Can't access your WordPress website? Complete troubleshooting guide!

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Release: 2024-03-05 10:42:04
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Cant access your WordPress website? Complete troubleshooting guide!

WordPress is currently one of the most popular website building platforms, but sometimes there are problems with inaccessibility. This article will provide you with a complete troubleshooting guide to help you resolve WordPress website inaccessibility issues. Possible causes of the problem are listed below, along with corresponding solutions, including specific code examples.

Question 1: Connection problem

  1. Check the connection settings: Confirm whether the connection address in your website settings is correct. Log in to the WordPress backend and check "WordPress Address (URL)" and "Site Address (URL)" in "Settings" -> "General" to ensure correct configuration.
  2. Modify the .htaccess file: Sometimes the .htaccess file may be damaged and the website cannot be accessed. You can try backing up the original file and then creating a new .htaccess file. The following is the content of an example .htaccess file:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
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Question 2: Plug-in problem

  1. Disable plug-in: Sometimes a certain Plugins may conflict with other plugins or themes, rendering the website inaccessible. You can disable all plugins by connecting to your website via FTP and then renaming all plugin folders in the wp-content/plugins directory (such as adding a "_bak" suffix). Enable plugins one by one to find the one causing the problem.
  2. View the error log: You can check the WordPress error log to learn about issues caused by specific plugins or themes. Add the following code to the wp-config.php file to enable logging:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
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Question three: Database problem

  1. Repair the database : Sometimes database corruption or problems can cause the website to be inaccessible. You can use phpMyAdmin or a similar tool to repair the database tables. Go into phpMyAdmin, select the appropriate database, click "Check Table" and fix any errors.
  2. Check database connection information: Sometimes incorrect configuration of database connection information may also result in inability to access the website. You can check the database connection information by editing the wp-config.php file to ensure that the user name, password, database name, etc. are configured correctly.

With the above troubleshooting steps, you should be able to resolve the WordPress website inaccessibility issue. If the problem persists, you may consider contacting official WordPress support or seeking help from professional technicians. I hope this comprehensive guide will help you solve WordPress website access issues easily!

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