Although it is very convenient to buy things on Taobao now, sometimes we encounter some unreasonable merchants, and some Taobao stores have some quality problems, product piracy, etc. When it is properly resolved, you can complain about its Taobao store. The editor of this article has sorted out the most effective ways to complain about Taobao stores. You can learn more about it.
Method 1: Online complaint
1. Click on the small mark
On the Taobao store homepage, click the small mark "..." in the upper right corner.
2. Click Report
Click the report option in the pop-up interface.
3. Complain to the store
Follow the interface prompts to complain to the store, and you can effectively complain to the Taobao store.
Method 2: Customer Service Telephone Complaint
If online complaints cannot solve the problem, you can call Taobao customer service telephone to make a complaint. Call Taobao customer service hotline 400-843-2288 and follow the voice prompts. When making a complaint, be sure to record the complaint number and the name of the customer service staff so that you can follow up on the progress of the complaint.
Method 3: Complain to the Consumer Association
If the above two methods cannot solve the problem, you can complain to the Consumer Association. The Consumer Association is an independent third-party organization that can help consumers safeguard their rights and interests. When making a complaint, relevant evidence and complaint content need to be provided, and the association will mediate or report the situation to relevant departments according to the situation.
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