Remote assistance can provide more help to other users, but some users find that it is gray after opening it, so they cannot operate. For this reason, we have brought a solution. Take a look at win11 remote assistance, which is gray and cannot be operated. Check the solution box.
1. First, press the shortcut key "win r" to open the run and enter "gpedit.msc" mingl.
2. Then, click in the Local Group Policy Editor:
Computer Configuration—>Administrative Module—>Windows Components—> Remote Desktop Services -> Connection expansion.
3. After that, double-click the "Allow users to connect remotely by using Remote Desktop Services" option in the right column.
4. Finally, check the "Enabled" option in the pop-up dialog box.
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