12 Ways to Fix iPhone Not Receiving MMS Messages

Help? I'm not receiving photo messages on my iPhone. Anynoe tried to send to the photo just an exclamation point. When I sent the photos they came through just fine. Imessages, SMS, MMS and Group Messaging are all turned on. This only started happening a few days ago and I haven't changed any settings or downloaded updates recently. Any suggestions?
- Pulled from the Apple Support Community

Apple iOS has fully integrated MMS support in the Messages app. The latest firmware also includes support for Apple's iMessage, which can be set up to send messages between iOS devices without using a text schedule. However, many users who are accustomed to capturing pictures via text/MMS messages and sending these photos to friends and family are surprised to find that they cannot do the same with their iPhone.

So, on the one hand, this powerful function provides convenience to users. On the other hand, trouble also comes when iPhone cannot receive photo/video messages especially when you are eager to receive photo messages on iPhone. Don't worry anymore. Here, we will try our best to provide you with solutions for iPhone cannot get MMS messages.

• Part 1.11 Basic Solutions to Fix iPhone Not Receiving Picture Messages
• Part 2.Ultimate Solution to PixiPhone Not Receiving Picture Messages

Part 1.11 Basic Solutions to Fix iPhone Not Receiving Picture Messages

• Solution 1. Go to Settings and turn off airplane mode

• Solution 2. Go to Settings > Messages > Turn on MMS

• Solution 3. Go to Settings > Phone > Turn on Cell Data

• Solution 4. Go to Settings > Phone > Enable Data Roaming
• Solution 5. Go to Settings > Messages > Blocked. Make sure the contact trying to send you a message is not blocked.
• Solution 6. Make sure you have a cellular data connection in your iPhone's status bar
• Solution 7. Go to Settings and turn off Wi-Fi. Try opening Safari and navigating to any web to verify you have a data connection. Then turn Wi-Fi back on to continue using Wi-Fi for other functions. If your cellular data connection isn't available, follow the steps below.
• Solution 8. Make sure you can send and receive text messages. MMS messages may not be available while you are on the phone. Only 3G/4G and faster GSM networks support simultaneous data and voice calls.
• Solution 9. Restart your iPhone (press the Sleep/Wake button for a few seconds, then restart)
• Solution 10. Tap Settings > General > Reset > Reset Network Settings on your iPhone

• Solution 11. Remove the SIM card and reinsert

Part 2. The Ultimate Solution to Fix iPhone Not Receiving Picture Messages

If you have tried all the steps mentioned above but still cannot fix iPhone XS/XS Max/XR/X/8/7/SE/6s/ To receive picture messages on 6s Plus/6/5s/5, you can try the last but most effective method called Tenorshare ReiBoot to fix iPhone not receiving photo/video messages with data loss.

Step 1: Download and install ReiBoot on your computer. Run it and connect your iPhone to it. Select the "Repair Operating System" option from the ReiBoot interface.

Step 2: Click the "Start Repair" button and then click the "Download" button to download the firmware package.

Step 3: Click on the "Start Repair" button on the next screen. Wait for some time and let ReiBoot repair your iPhone.

Conclusion

That’s how to fix iPhone not receiving photo/video messages. Try basic solutions or just let ReiBoot solve your problem. We hope our solution helps you solve your problem.

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