Fix: Windows 11 doesn't recognize iPad

Some users need to connect their Apple iPad with a Windows 11 PC to transfer files. However, Windows 11 doesn't always recognize the iPad when some users connect it to their PC. When the iPad is not recognized, it does not appear in the iTunes software. One user's MS Forum post said:

When I plug my new iPad Pro 9.7 into any USB port on my desktop PC, it is not recognized. I have other Apple devices and all of them are recognized. I installed the latest iTunes software on my laptop and it recognizes my iPad Pro!

Some users may see a 0xE error message when an Apple device is not recognized. This error message indicates that iTunes cannot connect to this iPad because an unknown error occurred (0xE8000003). As a result, users cannot share files between their Apple tablets and Windows 11 computers.

Do you still need to fix Windows 11 not recognizing iPad? Maybe one of the potential solutions below might resolve the issue on your PC.

Why doesn’t Windows 11 recognize my Apple iPad?

iTunes software features Apple Mobile Device Service to detect Apple devices connected to your PC. If the service isn't enabled and running, Windows 11 won't recognize your iPad. Therefore, some users may need to enable the service to resolve this issue.

Another possibility is that there is an issue with the Apple mobile device USB driver. If so, you may see an exclamation mark for the device in Device Manager. In this case, reinstalling the Apple device driver may be the solution.

There may be an issue with Apple software on your Windows 11 PC. In this case, reinstalling iTunes or at least selecting the Repair option for other related Apple software could be a potential remedy.

Or maybe you're just using an outdated version of iTunes. Outdated iTunes doesn't recognize the latest Apple devices. So, maybe you need to update your software.

How to fix Windows 11 not recognizing my Apple iPad?

1. Remember to select the trust option

1. When you connect your Apple device to a Windows PC for the first time, you need to select the Trust option. Plug your iPad into a USB port on your PC.
2. Wait for the Trust option to appear. Then tap that option on your iPad.
   

   

3. Then enter the required password.
   
4. Also, make sure you don't accidentally click on the "Don't Trust" option. To do this, you'll need to reset this option on your iPad by selecting General and Reset in the iPad's Settings app.
5. Click on the Reset Location and Privacy option.

2. Update iTunes software

1. Click the taskbar button of the "Start" menu.
2. Type Apple Software Update in the Start menu's search box to find apps bundled with iTunes.
   
3. Click Apple Software Update to open its window.
4. The application will automatically check for new iTunes software versions. If an update is found available, check the iTunes checkbox.
   
5. Press the Install project button.

3. Run the Hardware and Devices Troubleshooter

1. Open Windows 11’s search box by clicking on the taskbar icon shown directly below.
   
2. Then enter the keyword cmd to find the Command Prompt application.
3. Select Command Prompt to open it.
4. To open the Hardware and Devices Troubleshooter, enter this command and press Return: <strong>msdt.exe -id DeviceDiagnostic</strong>
5. Click Advanced to select the Automatically apply repair option.
6. Press the Next button to start device troubleshooting.
7. If the troubleshooter detected and fixed some issues, select the Power and Restart options on the Start menu.
   

4. Try connecting the iPad using a different USB port

Windows 11 may not recognize your iPad because There is a problem with its USB connection. So try connecting your tablet using a different USB port. Also, do not connect your iPad to a USB hub of any kind. If you are using a USB hub, plug your tablet into a direct USB port on your PC.

Expert Tip: Some PC problems are difficult to solve, especially if the repository is corrupted or Windows files are missing. If you are having trouble fixing errors, your system may be partially corrupted. We recommend installing Restoro, a tool that can scan your machine and determine where the fault lies.
Click here to download and start repairing.

Beyond that, check the condition of the Apple USB cable. If it looks like it might need replacing, that might be why Windows 11 isn't recognizing your iPad. Try using a different USB cable to connect your iPad.

5. Disconnect all other non-essential peripherals

It is recommended that users unplug all extra devices and accessories connected to their PC when Windows does not recognize the Apple device. So, this means unplugging anything like gamepads, external hard drives, USB sticks, and joysticks from their USB slots. Then plug your iPad into the USB slot.

6. Fixes for Apple iTunes, Mobile Device Support and Software Updates

1. Press the Windows X keyboard keys simultaneously.
2. Click Run to open the command window.
   
3. Open Programs and Features by entering this run command and pressing Return: <strong>appwiz.cpl</strong>
4. Then select iTunes software.
5. Click on its Repair option.
   
6. Select the Apple Software Update and Repair options for Apple mobile devices in Programs and Features.

7. Check if the Apple Mobile Device Service is enabled and running

1. First, follow the instructions in steps one and two of solution six to start running .
2. Open this run command in the open text box: services.msc
##Click "
3. OK" to open "Services" window.
   
Double-click Apple Mobile Device Services in this window.
4. If the service is disabled, select the
5. Automaticstart option.
   
If the service is not running, click
6. to start.
   
Then go and press the
7. Apply button, this will save the settings you selected.
   
Click
8. OKClose the Apple Mobile Device Services window.
Repeat the above steps for the Bonjour service.

Call up the power user menu, when you right-click the "
1. Start" button Open this menu.
From there select the
2. Device Manager option.
Double-click the
3. Universal Serial Bus Controllers category to view all its devices.
   
Right-click the Apple Mobile Device USB driver and select the
4. Uninstall Device option for it.
   
Select the checkbox
5. for the Remove device driver software option in the confirmation prompt.
Click
6. Uninstall to remove the driver.
To reinstall the driver, use the right mouse button to click on the Universal Serial Bus Controllers category to select
7. Scan for hardware changes.
   

9. Reinstall iTunes

1. Follow the instructions in the first step of solution six to open the Programs and Features Control Panel applet.
2. Then select the iTunes software listed there.
3. Click the Uninstall option for iTunes and select Yes to any confirmation prompts.
   
4. Additionally, uninstall related Apple software updates, mobile device support, Quicktime, and application support software.
5. Restart your Windows 11 PC after uninstalling the software.
6. Click the File Explorertaskbar button to open this file manager.
   
7. Check the Program Files (x86) folder for leftover folders from uninstalled Apple software. If you find any remaining Apple software folders there, select them and click Explorer's Delete option.
8. Open the iTunes download web page in the browser software. Click the iTunes 12.10.11 download link for Windows (Windows 64-bit)here.
   
9. Reinstall iTunes using the installation wizard you downloaded.

You can use third-party uninstaller software to uninstall iTunes and delete its remaining parts. For example, the freeware IObit Uninstaller includes the option for you to remove remaining residual files and registry entries from uninstalled software.

These are the most likely fixes for Windows 11 PCs that don’t recognize iPad. Some of the potential solutions above may also resolve the same issue with Apple iPhone and iPod devices not recognized by Windows.

If Windows 11 does not recognize your iPad after applying all the above resolutions, try connecting it to a different Windows PC if possible. Will the same thing happen on another PC? If so, consider contacting Apple's Help Services from big A's Get Support page.

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