Outlook on the development trends of intelligent automation and robotic process automation in 2023

2022 is an exciting and turbulent year for the Robotic Process Automation (RPA) and Intelligent Automation (IA) industries, especially when it comes to corporate mergers and acquisitions. According to the records of research institutions, at least 17 mergers and acquisitions transactions were reached globally in the first eight months of 2022, and at least 5 major mergers and acquisitions transactions were reached in 2021. This M&A activity has irrevocably changed the RPA vendor landscape, maturing a diverse, start-up-rich market into one dominated by five "big players."

One factor driving these transactions is the surge in adoption of RPA and intelligent automation, although there is some skepticism surrounding the capabilities of these solutions, particularly in terms of scalability. In fact, experts predict that the market size of robotic process automation will grow to US$20.1 billion by 2030, and research results from research institutions more or less confirm these predictions.

In 2021, only 30% of respondents are actively investing in intelligent automation and RPA, with 64% saying they have already invested in intelligent automation and 42% saying they are currently investing on RPA. Looking forward to 2023, 35% said they plan to adopt intelligent automation and 54% said they plan to invest in RPA.

While more businesses may be adopting and benefiting from RPA and intelligent automation, that doesn’t necessarily mean business budgets are growing. In fact, corporate budgets appear to have stabilized, possibly in response to the current economic uncertainty.

Additionally, while recent advances in enabling technologies such as artificial intelligence, process discovery, and low-code have made RPA success more attainable than ever, the technology is not without limitations. As mentioned above, RPA can be difficult to scale, expensive and fragile, requiring ongoing maintenance.

As a result, only 49% of respondents expect their smart automation budgets to increase in 2023, compared with 53% in 2022. 40% of respondents expect their RPA budget to remain completely unchanged over the past year.

As for implementation, we have also seen considerable growth in the implementation of automation Centers of Excellence (CoE). While in 2021, only 54% of respondents said they had implemented an automation center of excellence, this year 72% said they have implemented a CoE. This proves that enterprises are taking business process automation seriously and building the infrastructure to support these goals.

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