Since its release last November, OpenAI’s ChatGPT has been used to write cover letters, create children’s books, and even help students cheat.
Chatbots may be more powerful than we think. Google found that, in theory, if the bot interviewed at a company, the search engine would hire it as an entry-level coder.
Amazon employees testing ChatGPT said it did a "really good" job at answering customer support questions, was "great" at producing training documents and answered inquiries around corporate strategy. "Very strong" in terms of performance.
Recently, Insider worked with experts to research and compile a list of the jobs most at risk of being replaced by artificial intelligence.
1. Technical jobs (programmers, software engineers, data analysts)
Coding and computer programming are in-demand skills, but ChatGPT and similar AI tools have the potential to fill some of the gaps in the near future.
Anu Madgavkar, a partner at McKinsey Global Institute, said technical jobs such as software developers, web developers, computer programmers, coders and data scientists are vulnerable to artificial intelligence technology "replacing them." "More work" is "fairly acceptable."
This is because AI like ChatGPT is good at crunching numbers with relative accuracy.
The fact that advanced technologies like ChatGPT can generate code faster than humans means fewer employees can get the job done.
Mark Muro, a senior fellow at the Brookings Institution, said jobs that required a team of software developers may now require just a few people.
Tech companies like ChatGPT maker OpenAI are already considering replacing software engineers with artificial intelligence.
Still, Columbia Business School professor Oded Netzer believes that artificial intelligence will help coders rather than replace them.
"As far as jobs go, I think it's mostly an augmentation rather than a complete job replacement," Netzer told CBS MoneyWatch. "Coding and programming are a great example. It's actually good at writing code."
2. Media Workers (Advertising, Content Creation , journalists)
Madgavkar believes that media jobs as a whole — including those in advertising, technical writing, journalism and any role involving content creation — could be affected by ChatGPT and the impact of similar forms of artificial intelligence.
The reason is simple: AI can read, write and understand text-based data very well.
"Analyzing and interpreting large amounts of language-based data and information is a skill that you would expect to see in generative AI technology," Madgavkar said.
Economist Paul Krugman said in an op-ed in the New York Times that ChatGPT may be able to complete tasks such as reporting and writing "more efficiently than humans."
The media industry has begun experimenting with the use of artificial intelligence-generated content. Tech news site CNET wrote dozens of articles using an AI tool similar to ChatGPT, although it had to publish some corrections.
But Madgavkar said much of what content creators do cannot be automated.
"There's a huge amount of human judgment involved in each of these professions," she said.
3 . Legal industry workers (paralegals, paralegals)
Like media roles, legal industry jobs such as paralegals and paralegals are responsible for consuming a large amount of of information, synthesize what they learned, and then make it digestible through a legal brief or opinion letter.
Language-oriented roles like these are easily automated, Madgavkar said.
She added: "This data is actually quite structured and very language-oriented, so it is quite good for generative artificial intelligence."
But again, AI won’t fully automate these jobs because it requires a certain level of human judgment to understand what a customer or employer wants.
"It's almost like a productivity boost that these professions might get because you can use tools that actually do a better job," Madgavkar said.
4. Market Research Analyst
Artificial Intelligence Good at analyzing data and predicting results. This is why market research analysts may be vulnerable to AI-driven changes.
Market research analysts collect data, identify trends within that data, and then use what they find to design effective marketing campaigns or decide where to place ads.
5. Teachers
Teachers across the country are worried about students using ChatGPT to cheat , but they should also consider their job security, according to Rochester Institute of Technology's associate chair of the Department of Computing and Information Sciences.
"ChatGPT can already teach easily."
"Although it has errors and inaccuracies in terms of knowledge, This can be easily improved," he said. "Basically, you just need to train ChatGPT."
6. Finance (Financial Analyst, Personal Financial Advisor)
Muro, a researcher at the Brookings Institution, said that like market research analysts, financial analysts, personal financial advisors and other jobs in the personal finance field that require the manipulation of large amounts of digital data will be affected by artificial intelligence. Influence.
“Artificial intelligence can identify trends in the market, highlight which investments in a portfolio are performing better and which are worse, communicate all this, and then use various other forms of data to predict better portfolios," Muro said.
These analysts make a lot of money, but part of their work can be automated, he said.
7. Traders
## Shi Ye of Rochester Institute of Technology told the New York Post "Certain Wall Street characters may also be at risk."
He said: "In investment banks, people are hired out of college and spend two or three years working like robots, doing Excel modeling - you can let artificial intelligence do it Do these."
8. Graphic designer
in December's " In the article "Harvard Business Review", three professors pointed out that DALL·E is an artificial intelligence tool that can generate images in a few seconds and is a potential disruptor in the graphic design industry.
"Improving the ability of millions of people to create and process images would have profound economic consequences, they wrote, and for some whose jobs would be directly affected, it would be difficult to adapt. , these latest advances in artificial intelligence are sure to usher in a period of difficulty and economic pain."
9. Accountant
Accounting is often viewed as a stable career, but even employees in this industry can be at risk.
Brett Caraway, associate professor at the Institute of Communication, Culture, Information and Technology at the University of Toronto, said on Global News Radio in Toronto that technology has not made everyone unemployed, but it has certainly made some people unemployed.
Caraway added that "intellectual work" may be particularly at risk.
"It could be a lawyer, an accountant," he said. "This is something new, and it will be interesting to see how disruptive and painful it is for jobs and politics."
10. Customer Service
You may have experienced calling or chatting with a company’s customer service and having it answered by a bot. ChatGPT and related technologies are likely to continue this trend.
A 2022 study by technology research firm Gartner predicts that chatbots will become the primary customer service channel for about 25% of companies by 2027.
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