WhatsApp not downloading photos and videos from chats on iPhone gallery [Solved]

In this day and age, technology has evolved so much that to share or transfer any file, document, image, video, etc., you don’t need to go any further than WhatsApp. This application offers many features including media file transfer, audio/video calling, etc.

But some iPhone users have reported that they cannot download any media files they received from other people on WhatsApp and are not sure why this is happening.

Listed below are the main reasons why this issue occurs on WhatsApp app.

1. Due to lack of internet connection
2. Technical issues with WhatsApp
3. WhatsApp app server is down
4. Minor software error in iPhone
5. Device Storage Full
6. Date and Time Incorrect

If you encounter this issue while using the WhatsApp app on your iPhone, don’t worry. After an in-depth analysis of the matter, we have compiled a set of solutions that will surely help to resolve this issue easily.

Fix 1 – Enable Save to Camera Roll Settings on WhatsApp

Step 1: First launch the WhatsApp app on your iPhone.

Step 2: After that, you have to click on the “Settings” tab on the bottom panel as shown below.

Step 3: Then click Chat option in the settings menu.

Step 4: Now, you need to enable the Save to Camera Roll option by clicking on its toggle button as shown in the image.

Fix 2 – Grant Storage Permissions on iPhone

Step 1: All you need to do is go to Settings# on your iPhone ##app.

Step 2: After opening the "Settings" page, click the

"Privacyand Security" option in the settings menu list, as shown below Show.

Step 3: Here, you need to select the

Photo option by clicking on it as shown in the image.

Step 4: Then select the

WhatsApp app from the list of apps.

Step 5: Make sure you have selected the

All Photos option in the list as shown below.

Fix 3 – Set the correct date and time

Step 1: Go to the

Settings page on your iPhone.

Step 2: Next, click on the

General option as shown in the image below.

Step 3: Now scroll down and select

Date and Time option by clicking on it.

Step 4: Here, you need to enable

Automatic Settings option by toggling its switch as shown in the image.

Step 5: If it does not show up in the correct time zone, you need to enter the date and time manually after disabling the "Automatically set" option.

Fix 4 – Force Close WhatsApp and Reopen

Step 1: First, you have to open the

App Switcher.

Step 2: To do this, you should slide your iPhone screen from the bottom left corner to the right.

Step Three: Once the app switcher appears on your iPhone, search for the

WhatsApp app and slide it up to force close it.

Step 4: After turning off running in the background on your iPhone, go to the home screen and tap on the WhatsApp icon to reopen the app.

Fix 5 – Clear iPhone Storage

Step 1: Open the

“Settings” app.

Step 2: Scroll down the settings menu list and select the

Company Information option.

Step 3: Now look for the

iPhone Storage option from the general menu list and tap on it as shown in the screenshot below.

Step 4: It may take a few seconds to load all iPhone storage data.

Step 5: Here you can follow all the suggestions suggested by your iPhone to clean up the storage space.

Step 6: Even after doing this, if you find that the storage space is insufficient, you need to search all applications, files, images, videos, etc. Take up space unnecessarily and delete them all.

Fix 6 – Reinstall WhatsApp app

Step 1: Go to your iPhone’s home screen after unlocking it.

Step 2: Now find the WhatsApp app icon on the home screen and long press on the icon.

Step Three: This will bring up a context menu on the screen and you need to select the "Remove Application" option from the list as shown below.

Step 4: Click Delete App on the pop-up menu.

Step 5: Finally, click on Remove to start uninstalling the WhatsApp app.

Step 6: After complete uninstallation, go to the App Store on your iPhone.

Step 7: Search for the WhatsApp app by typing whatsapp in the search bar under the Search tab.

Step 8: After entering the WhatsApp page, click on the cloud-shaped icon to start downloading and installing the WhatsApp app on your iPhone.

Fix 7 – Reset Network Settings on iPhone

Even if you follow all the methods mentioned above in this article, if you are facing such issues on your iPhone, the last solution is to try to reset your iPhone network settings on. We recommend our users to try performing a network settings reset on their iPhone and check if this resolves the issue.

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