What does epg connection failure mean?

EPG connection failure means that after the TV is connected to Telecom’s IPTV set-top box, the set-top box detects that the currently entered account is illegal and does not belong to Telecom’s standard account; the solution: 1. Completely fill in the account provided by Telecom Exclusive account password; 2. Check whether the account has been bound to other set-top boxes. One account can only be bound to one set-top box; 3. Wait for the telecommunications company to repair the server; 4. Contact the customer service of the set-top box for replacement or return it to the factory for repair.

#The operating environment of this tutorial: Windows 10 system, Dell G3 computer.

What does it mean when epg connection fails?

When "epg stops running" is displayed on the TV, it is usually because after the TV is connected to Telecom's IPTV set-top box, the set-top box detects that the currently entered account is illegal and does not belong to Telecom's standard account. Generally, it can be solved by the following methods:

1. Check whether the business account number entered when setting up the set-top box is correct. The exclusive account number and password provided by Telecom should be completely filled in. This problem can generally be solved.

2. Check whether the account has been bound to other set-top boxes. One account can only be bound to one set-top box; if there is no such problem, you should call the set-top box's customer service to check the account binding status.

3. The telecom IPTV server fails, causing the set-top box to be unable to connect to the server. You can only wait for the telecom company to repair the server, and it will return to normal after repair.

4. For problems caused by set-top box failure, generally you can only contact the customer service of the set-top box for replacement or return it to the factory for repair.

Basic functions of digital set-top box

1. Electronic Program Guide (EPG). Provide users with an easy-to-use, friendly interface and a way to quickly access the programs they want to watch, TV programs.

2. High-speed data broadcast. It can provide users with various news such as stock market quotes, ticket information, electronic newspapers, popular websites, etc.

3. Software online upgrade. Software online upgrade can be regarded as one of the applications of data broadcasting. The data broadcast server broadcasts the upgraded software according to the DVB data broadcast standard. The set-top box can identify the version number of the software, receive the software when the version is different, and update the software stored in the memory.

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