How to fix system service exception

Update or rollback drivers, especially graphics cards, network and storage drivers; 2. Install the latest Windows updates to fix known issues; 3. Use Windows memory diagnostics and chkdsk to check RAM and disk health; 4. Run the sfc /scannow and DISM commands to repair system files; 5. Uninstall recently installed software or temporarily disable third-party security software; 6. Reset BIOS settings to cancel overclocking; 7. Use BlueScreenView to analyze dump file location faulty modules; If all the above are invalid, try to repair and install using Media Creation Tool. In most cases, you can solve the 0x0000003B error without completely resetting the system.

A System Service Exception (error code: 0x0000003B ) is a common Blue Screen of Death (BSOD) error in Windows that usually indicates a problem with drivers, hardware, or system files. It often occurs when a system service or driver tries to execute invalid code or access memory it shouldn't. Here's how to fix it step by step.

1. Update or Roll Back Drivers

Outdated, corrupt, or incompatible drivers—especially graphics, network, or storage drivers—are a leading cause.

• Update drivers:

  
  • Press Win X → Device Manager
  • Expand categories like Display adapters , Network adapters , Storage controllers
  • Right-click each device → Update driver → Search automatically for drivers

• Roll back problematic drivers:

  • In Device Manager, right-click the device → Properties
  • Go to Driver tab → Roll Back Driver (if available)

Tip: If the crash started after a recent driver update, rolling back often resolves it.

2. Run Windows Updates

Microsoft regularly releases patches that fix known bugs and compatibility issues.

• Go to Settings → Update & Security → Windows Update
• Click Check for updates and install any available updates
• Reboot after installation

3. Check for Faulty Hardware

Hardware issues—especially RAM and SSD/HDD—can trigger this error.

• Test your RAM:

  • Type Windows Memory Diagnostic in the Start menu
  • Choose Restart now and check for problems
  • After reboot, it will test RAM and report errors

• Check disk health:

  • Open Command Prompt as admin
  • Run:

     chkdsk /f /r

  • Press Y , then restart to let it scan on boot

• SSD/HDD health: Use tools like CrystalDiskInfo to check drive health (look for "Caution" or "Bad" status)

4. Scan for Corrupted System Files

Corrupted system files can cause system service exceptions.

• Open Command Prompt as admin

• Run these commands in order:

   sfc /scannow

  This scans and repairs protected system files.

  After it finishes, run:

   DISM /Online /Cleanup-Image /RestoreHealth

  This repairs the Windows image.

• Reboot after both complete.

5. Disable or Uninstall Recent Software

Third-party software—especially antivirus, VPNs, or overclocking tools—can interfere with system services.

• Uninstall recently added software via Settings → Apps → Installed apps
• Temporarily disable antivirus (especially third-party ones like McAfee, Norton)
• Boot into Safe Mode to test stability:
  • Hold Shift while clicking Restart
  • Go to Troubleshoot → Advanced Options → Startup Settings → Restart
  • Press F4 for Safe Mode

If the BSOD doesn't occur in Safe Mode, a driver or software is likely the culprit.

6. Check for Overclocking

Overclocked CPU, GPU, or RAM can cause instability leading to system service exceptions.

• Enter BIOS/UEFI and reset to default settings
• Disable any manual overclocks or XMP/DOCP profiles temporarily to test

7. Analyze the Dump File (Advanced)

Windows creates memory dump files ( C:\Windows\Minidump\*.dmp ) when a BSOD occurs.

• Use BlueScreenView (free tool) or WinDbg (from Microsoft) to open the dump file
• Look for the faulting module (eg, nvlddmkm.sys = NVIDIA driver, dxgkrnl.sys = DirectX/graphics)
• Once identified, update or reinstall that specific driver

Summary: What to Try First

• ✅ Update or roll back graphics/storage drivers
• ✅ Run sfc /scannow and DISM
• ✅ Test RAM and hard drive health
• ✅ Uninstall recent software or drivers
• ✅ Disable overclocking
• ✅ Install latest Windows updates

If none of the above works, consider performing a repair install of Windows (keeps your files and apps) using the Media Creation Tool.

Most System Service Exception errors are fixed without a full reset—start with drivers and hardware checks. It's usually not the OS itself, but something interacting with it.

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