Apple customer service responds to Smart Island screenshot scam: Do not log in to other people's Apple IDs

Recently, a new type of fraud has appeared on the Internet, that is, paying to purchase screenshots with special effects on Smart Island. It is understood that the buyer requires the seller to log in to his Apple ID and take a screenshot to prove the ownership of the phone. However, once the seller logs in as required, the device may be locked remotely. At this time, the scammer will ask for a payment of 500 yuan as an unlocking fee.

1. Search function:

   • Log in to Apple ID and turn on the search function in settings.
   • You can remotely lock devices that are not around you.

2. Apple ID Protection:

   • Never log in to other people’s Apple IDs in settings.
   • Keep your Apple ID and password safe.
   • If the device is locked, provide your proof of purchase and call Apple customer service for help.

Beware of Apple ID scams

Previously, the incident of "Apple helping to take screenshots to Smart Island" sparked heated discussion. There are hidden risks behind this type of fraud, including:

1. Login to other people’s IDs to download software:

   • Victims may be induced to download paid software, or have their Apple IDs stolen to make purchases.

2. Personal information leaked:

   • Once your Apple ID is leaked, personal information and privacy may be threatened.

Experts remind:

1. Be alert to such risks.
2. Never disclose your Apple ID information to others easily.
3. Protect personal privacy and avoid unnecessary losses.

   

   For users who have experienced remote lockout, Apple customer service recommends calling the official phone number and providing proof of purchase, and a specialized department will assist. At the same time, users should also strengthen their personal information security awareness to prevent similar fraud incidents.

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