'Ragnarok RO: A New Voyage' Advance Closed Beta FAQ

Ragnarok RO: A New Voyage Closed Beta Q&A "Ragnarok RO: A New Voyage" without free trading in the mall has started an advance closed beta! In this open world, you can unleash your desire to fight, or become a traveler to explore endless possibilities. As a free trader, you can not only accumulate wealth, but also build your own business by producing and selling your own products. In order to help everyone carry out the internal test smoothly, PHP editor Strawberry has compiled frequently asked questions Q&A. If you encounter questions during the internal test, you may wish to refer to this article to get the answer.

"Ragnarok RO: New Voyage" advance closed beta FAQ

Related test information——

Q: When will the test server be opened?

A: The server opening time is 10:00 on June 20, 2024

Q: How to participate in this test?

A: During the test period, Android users can click "Download" on the homepage of the "Ragnarok RO: A New Voyage" TapTap Game Zone to play the game.

PC users can click "PC Desktop Version Download" on the official website of "Ragnarok RO: New Voyage" (ro.zlongame.com) to play the game.

Q: Is there data interoperability between the PC version and the mobile version?

A: Yes, the PC version and the mobile version can communicate with each other.

Q: Can I recharge during this test? Delete files?

A: This test is a file deletion and billing test.

Related to client installation and operation——

Q: What should I do if the game client cannot be installed?

A: Please confirm one by one in the following order and try to solve the problem:

1) Insufficient storage space on the mobile phone

The Android client capacity is 1.96G. Since there are some resources to decompress after downloading, please confirm that the mobile phone has more than 6G storage space, confirm Then try to re-download and install the game;

2) The mobile phone system version is too low

The minimum installation requirement for the Android client is Android 7.0. Please confirm that the system version meets the requirements and then try to re-download and install the game;

3) Client The official version provided by unofficial

Please confirm that your client is the official client downloaded from the official platform;

4) Contact the official customer service team

If the above problems have been confirmed and the client still cannot be installed, please contact us , our customer service staff will solve the problem for you.

Q: What are the minimum configuration requirements for the game to run?

A: The minimum operating configuration of Android devices is as follows:

4G memory, Snapdragon 652 or Kirin 658 processor, 6G available storage space, Android 7.0 version.

In-game related——

Q: How to redeem the gift code?

A: You can enter the redemption code on the "Settings-Receive Gift Pack" page in the game to redeem it.

Q: Where can I check the character ID?

A: You can click on the avatar in the upper left corner of the main interface to view your character ID on the "Properties - Other Information" page; or copy your character ID on the right side of the avatar on the "Settings - Basic" page in the game.

Q: What should I do if the frame rate is low and the screen freezes frequently during the game?

A: If the device meets the minimum configuration and still has a low frame rate and frequent freezes, please try the following steps step by step:

-Close other running programs and clear the cache;

-Restart the game client or restart the game Start the game device;

-Switch the network environment;

If the above solution still cannot be solved, you can seek help through the in-game "Settings-Customer Service Center".

Q: How should I give feedback if I encounter a BUG during the game?

A: You can give feedback through the in-game "Settings-Customer Service Center".

Q: What should I do if the recharge does not arrive?

A: If you encounter a situation where the recharge has not been credited, please try to log out of the client completely and log in again to check whether the recharge has been credited;

If the credit has not been credited after performing the above operations, you can use the in-game "Settings" -Customer Service Center" for help.

Q: What should I do if I fail to purchase goods?

A: If you encounter failure to purchase an item, please confirm whether the item is still available for purchase. After confirmation, please exit the client completely, log in again and try to purchase again;

If you still cannot purchase after performing the above operations, you can seek help through the "Settings-Customer Service Center" in the game.

The above is the detailed content of 'Ragnarok RO: A New Voyage' Advance Closed Beta FAQ. For more information, please follow other related articles on the PHP Chinese website!