Black screen when booting, mouse does not display desktop, explorer kills by mistake-Troubleshooting-php.cn

Black screen when booting, mouse does not display desktop, explorer kills by mistake

WBOY

Release： 2024-06-18 16:05:03

Original

1199 people have browsed it

Black screen when booting and the mouse does not display the desktop? What should I do if the explorer process accidentally kills? PHP editor Youzi brings the cause analysis and solutions to guide everyone to solve this problem. Read on to find out the steps below.

Yesterday (2024/06/17), many users suddenly experienced a black screen on startup, and the following interface popped up:

Black screen when booting, mouse does not display desktop, explorer kills by mistake ##

MicrosoftVisualC++RuntimeLibrary
RuntimeError!
Program:C:\WINDOWS\Explorer.EXE
ThisapplicationhasrequestedtheRuntimetoterminateitinanunusualway.
Pleasecontacttheapplication&#39;ssupportteamformoreinformation.

Copy after login

It may also be this

Program:C:\ProgramFiles\InternetExplorer\iexplore.exe

Copy after login

After checking, it was found that it was caused by 360 software. It only needs to be uninstalled and there is basically no problem.

Solution:

Press "CTRL+SHIFT+ESC" to bring up the task manager;

Black screen when booting, mouse does not display desktop, explorer kills by mistake

File - Run new task - Enter "control" - open the uninstaller - uninstall 360 Security Guard and 360 Antivirus.

Black screen when booting, mouse does not display desktop, explorer kills by mistake

Restart the computer and it will return to normal. If the screen is still black, do as follows:

Press "CTRL+ SHIFT+ESC" to bring up the task manager;

File - run a new task - enter "cmd" (checked, administrator rights need to be checked);

Enter " at the command prompt SFC /SCANNOW", press Enter and wait for the repair to be completed. Restart after completion.

Black screen when booting, mouse does not display desktop, explorer kills by mistake

This situation also happened in Tinder some time ago. After the Microsoft patch update, the killing feature was triggered, causing explorer.exe to be killed as a virus.

Black screen when booting, mouse does not display desktop, explorer kills by mistake

The solution is roughly the same as above. Use the task manager to find the Huorong main program:

(Default C:\Program Files (x86)\Huorong\ Sysdiag\bin\HipsMain.exe)

Open the quarantine area to restore exeplorer.exe and add it to the whitelist.

Task Manager runs:

C:\Program Files (x86)\Huorong\Sysdiag\bin\HRUpdate.exe

Upgrade the Huorong virus database version.

Enter at the command prompt:

"SFC /SCANNOW"

"sfc /scanfile=c:\windows\explorer.exe"

Wait Restart your computer when finished.

The above is the detailed content of Black screen when booting, mouse does not display desktop, explorer kills by mistake. For more information, please follow other related articles on the PHP Chinese website!