如何修復系統服務例外

更新或回滾驅動程序，特別是顯卡、網絡和存儲驅動；2. 安裝最新的Windows更新以修復已知問題；3. 使用Windows內存診斷和chkdsk檢查RAM和磁盤健康狀況；4. 運行sfc /scannow和DISM命令修復系統文件；5. 卸載最近安裝的軟件或暫時禁用第三方安全軟件；6. 重置BIOS設置以取消超頻；7. 使用BlueScreenView分析dump文件定位故障模塊；若以上均無效，可嘗試使用Media Creation Tool進行修復安裝，多數情況下無需完全重置系統即可解決0x0000003B錯誤。

A System Service Exception (error code: 0x0000003B ) is a common Blue Screen of Death (BSOD) error in Windows that usually indicates a problem with drivers, hardware, or system files. It often occurs when a system service or driver tries to execute invalid code or access memory it shouldn't. Here's how to fix it step by step.

1. Update or Roll Back Drivers

Outdated, corrupt, or incompatible drivers—especially graphics, network, or storage drivers—are a leading cause.

• Update drivers:

  
  • Press Win X → Device Manager
  • Expand categories like Display adapters , Network adapters , Storage controllers
  • Right-click each device → Update driver → Search automatically for drivers

• Roll back problematic drivers:

  • In Device Manager, right-click the device → Properties
  • Go to Driver tab → Roll Back Driver (if available)

Tip: If the crash started after a recent driver update, rolling back often resolves it.

2. Run Windows Updates

Microsoft regularly releases patches that fix known bugs and compatibility issues.

• Go to Settings → Update & Security → Windows Update
• Click Check for updates and install any available updates
• Reboot after installation

3. Check for Faulty Hardware

Hardware issues—especially RAM and SSD/HDD—can trigger this error.

• Test your RAM:

  • Type Windows Memory Diagnostic in the Start menu
  • Choose Restart now and check for problems
  • After reboot, it will test RAM and report errors

• Check disk health:

  • Open Command Prompt as admin
  • Run:

     chkdsk /f /r

  • Press Y , then restart to let it scan on boot

• SSD/HDD health: Use tools like CrystalDiskInfo to check drive health (look for "Caution" or "Bad" status)

4. Scan for Corrupted System Files

Corrupted system files can cause system service exceptions.

• Open Command Prompt as admin

• Run these commands in order:

   sfc /scannow

  This scans and repairs protected system files.

  After it finishes, run:

   DISM /Online /Cleanup-Image /RestoreHealth

  This repairs the Windows image.

• Reboot after both complete.

5. Disable or Uninstall Recent Software

Third-party software—especially antivirus, VPNs, or overclocking tools—can interfere with system services.

• Uninstall recently added software via Settings → Apps → Installed apps
• Temporarily disable antivirus (especially third-party ones like McAfee, Norton)
• Boot into Safe Mode to test stability:
  • Hold Shift while clicking Restart
  • Go to Troubleshoot → Advanced Options → Startup Settings → Restart
  • Press F4 for Safe Mode

If the BSOD doesn't occur in Safe Mode, a driver or software is likely the culprit.

6. Check for Overclocking

Overclocked CPU, GPU, or RAM can cause instability leading to system service exceptions.

• Enter BIOS/UEFI and reset to default settings
• Disable any manual overclocks or XMP/DOCP profiles temporarily to test

7. Analyze the Dump File (Advanced)

Windows creates memory dump files ( C:\Windows\Minidump\*.dmp ) when a BSOD occurs.

• Use BlueScreenView (free tool) or WinDbg (from Microsoft) to open the dump file
• Look for the faulting module (eg, nvlddmkm.sys = NVIDIA driver, dxgkrnl.sys = DirectX/graphics)
• Once identified, update or reinstall that specific driver

Summary: What to Try First

• ✅ Update or roll back graphics/storage drivers
• ✅ Run sfc /scannow and DISM
• ✅ Test RAM and hard drive health
• ✅ Uninstall recent software or drivers
• ✅ Disable overclocking
• ✅ Install latest Windows updates

If none of the above works, consider performing a repair install of Windows (keeps your files and apps) using the Media Creation Tool.

Most System Service Exception errors are fixable without a full reset—start with drivers and hardware checks. It's usually not the OS itself, but something interacting with it.

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