如何修復卡在歡迎屏幕Windows 10

首先嘗試等待並強制重啟，若無效則通過連續三次強制關機進入恢復環境；2. 第四次開機進入安全模式以排除第三方程序干擾；3. 在安全模式下重命名用戶文件夾讓系統創建新配置文件解決配置損壞問題；4. 使用msconfig禁用所有非Microsoft服務和啟動項防止軟件衝突；5. 運行sfc /scannow和DISM命令修復系統文件；6. 在設備管理器中更新或回滾顯卡等驅動程序；7. 最後可選擇系統還原或重置電腦保留文件，該問題通常由軟件衝突或系統錯誤引起而非硬件故障，最終通過逐步排查可恢復正常啟動。

If your Windows 10 PC is stuck on the welcome screen—where the spinning dots keep going but nothing happens—it can be frustrating, especially if you can't access your desktop. This issue often stems from software conflicts, corrupted user profiles, or driver problems. Here's how to fix it step by step.

1. Wait and Force Restart

Sometimes the system is just slow to load due to background processes.

• Wait 10–15 minutes to see if it eventually proceeds.
• If nothing happens, hold the power button for 10 seconds to force shut down.
• Turn the PC back on and see if it boots normally.

? This can resolve temporary hangs caused by updates or startup apps.

2. Boot into Safe Mode

Safe Mode loads only essential drivers and services, which helps isolate the problem.

To enter Safe Mode:

1. Force restart the PC three times during boot (turn it off when you see the logo).
2. On the fourth attempt, Windows should open Automatic Repair or Recovery Environment (WinRE) .
3. Go to Troubleshoot > Advanced Options > Startup Settings > Restart .
4. After restart, press F4 or 4 to enable Safe Mode .

Once in Safe Mode:

• Check if the system boots fully.
• If it does, the issue is likely caused by a startup program, driver, or service.

3. Check for Corrupted User Profile

A damaged user profile can prevent login.

Try logging in with a temporary profile:

1. In Safe Mode, press Ctrl Shift Esc to open Task Manager.

2. Click File > Run new task , type cmd , and check "Create this task with administrative privileges" .

3. Run these commands one by one:

    ren C:\Users\YourUsername C:\Users\YourUsername.old

   (Replace YourUsername with your actual username.)

4. Restart and log in again. Windows will create a new profile.

5. Copy your files from the .old folder manually.

? After fixing, you can transfer documents, pictures, etc., to the new profile.

4. Disable Problematic Startup Services

Third-party software (like antivirus or GPU tools) can interfere.

In Safe Mode:

1. Press Win R , type msconfig , and hit Enter.
2. Go to the Services tab → check "Hide all Microsoft services" → click "Disable all" .
3. Go to the Startup tab → open Task Manager and disable all startup items.
4. Restart normally.

If it works, re-enable services one by one to find the culprit.

5. Run System File Checker (SFC) and DISM

Corrupted system files may be the cause.

In Command Prompt (Admin):

 sfc /scannow

Wait for completion. If it finds issues but can't fix them:

 DISM /Online /Cleanup-Image /RestoreHealth

Restart after both complete.

6. Update or Roll Back Drivers

Faulty graphics or chipset drivers often cause login freezes.

In Safe Mode:

• Press Win X → Device Manager .
• Look for issues under Display adapters , Network adapters , etc.
• Right-click and Update driver or Roll back driver if recently updated.

Alternatively, download the latest drivers from your PC manufacturer's website using another device.

7. Undo Recent Changes or Perform Reset

If the problem started after an update or software install:

Option A: System Restore

• Boot into Recovery Environment.
• Troubleshoot > Advanced Options > System Restore .
• Choose a restore point before the issue began.

Option B: Reset This PC

If all else fails:

• In Recovery Environment, go to Troubleshoot > Reset this PC > Keep my files .
• This reinstalls Windows but preserves personal data.

Final Notes

• Make sure your PC isn't running out of disk space or dealing with hard drive failure.
• Consider checking the disk health using tools like chkdsk C: /f /r in Command Prompt (Admin).

Basically, most welcome screen freezes can be resolved by isolating software issues via Safe Mode and repairing system components. It's not always a hardware problem—often just a glitch or bad update.

Fixing it might take a few tries, but start with Safe Mode and work from there.

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