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What to do if Google browser cannot access the Internet

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2024-03-30 03:39:34 559browse

Inability to access the Internet with Google Chrome may be caused by issues with your network connection, proxy settings, browser extensions, cache or cookie corruption, browser settings, or ISP issues. Solutions include: 1. Check network connection; 2. Disable proxy settings; 3. Disable browser extensions; 4. Clear browser cache and cookies; 5. Reset browser settings; 6. Contact ISP.

What to do if Google browser cannot access the Internet

Google Chrome cannot access the Internet: Solution

When you encounter the problem that Google Chrome cannot access the Internet The problem may be caused by a variety of factors. Here are some of the most common causes and their solutions:

1. Check your network connection

Make sure your computer is connected to the Internet. Try connecting to the Internet using a different device or browser to confirm that the problem is not with your network connection.

2. Disable proxy settings

Proxy settings can interfere with your browser's Internet connection. Disable proxy settings:

  • Windows:Go to Control Panel > Network and Internet > Internet Options > Connections > LAN Settings ” and uncheck the “Use a proxy server for LAN” box.
  • Mac:Go to System Preferences > Network > Advanced > Proxies and deselect all proxy options.

3. Disable browser extensions

Some browser extensions may prevent you from accessing the Internet. Temporarily disable all extensions and check if the problem is resolved:

  • Windows/Mac:Enter "chrome://extensions" in the browser's address bar and close All extensions.
  • Android/iOS:Open the browser menu and select "Extensions" or "Add-ons" and disable all extensions.

4. Clear your browser cache and cookies

Cache and cookies can become corrupted, causing browser connection issues. Clear this data:

  • Windows/Mac:Enter "chrome://settings/clearBrowserData" in your browser's address bar and select the "Clear Data" button.
  • Android/iOS:Open your browser menu and select Settings > Privacy > Clear browsing data > Clear cache and cookies.

5. Reset browser settings

If nothing else works, you can also try resetting your browser settings. Warning: This will delete all preferences, including bookmarks and extensions.

  • Windows/Mac:Enter "chrome://settings/reset" in the browser's address bar and click the "Reset Settings" button.
  • Android/iOS:Open the browser menu and select the Settings > Advanced > Reset > Reset Settings button.

6. Contact your Internet Service Provider

If you have tried all of the above methods and the problem persists, you should contact your Internet Service Provider ( ISP). They can help you determine if it's a connection issue or a browser issue.

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