How can I pass the appeal if my Xiaohongshu account violates the rules? Looking for customer service?

php editor Xinyi tells you that if your Xiaohongshu account is banned due to violations, you can appeal through official channels. Find "Settings-Help and Feedback-Account and Security-Account Appeal" in the App, fill in the relevant information and submit the appeal, waiting for official review. Avoid contacting customer service, because Xiaohongshu officially handles account complaints only through official channels. Contacting customer service may be identified as fraud, which will lead to more serious account bans.

If your Xiaohongshu account is found to be in violation and is banned or otherwise punished, don't panic. You can try to submit an appeal to explain the situation. The following are some matters and procedures that you need to pay attention to when making an appeal:

Prepare appeal materials: Before making an appeal, you should carefully read the relevant regulations and instructions of Xiaohongshu to ensure that you have a clear understanding of the alleged violations. know. Then, prepare relevant evidence and explanations to support your appeal. For example, if you are accused of posting inappropriate content, you can provide screenshots, videos, or other evidence to explain your actions.

You can access the appeal channel through Xiaohongshu’s official website or APP to solve the problems you face. When submitting an appeal, please make sure to fill out the appeal form accurately and detail your situation and reasons. Providing clear, specific information will help the platform better understand your issue.

State the problem reasonably and objectively: During the appeal process, try to stay calm and rational and avoid emotional language and accusations. State your problem in an objective and reasonable manner, and emphasize your willingness to comply and your respect for the platform's regulations. Provide sufficient explanations and evidence to support your opinion and demonstrate your recognition of and correction of wrongdoing.

Patiently wait for the processing result: Once you submit your appeal, you need to wait patiently for Xiaohongshu to process it. Normally, the platform will review and investigate your complaint, and it may take some time to reach a conclusion. While waiting, please refrain from taking other violations that may further affect the outcome of your appeal.

If your Xiaohongshu account is determined to be in violation, appeal is a way to restore the normal status of the account. By preparing appeal materials, using Xiaohongshu’s appeal channel, stating the problem reasonably and objectively, and waiting patiently for the results, you have the opportunity to explain your situation and hope to receive the platform’s understanding and support. However, it should be noted that not all appeals will be successful because the final decision depends on the review and judgment of the platform.

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