How to contact customer service on Ele.me? What is the customer service phone number of Ele.me?

As a well-known takeout platform in China, Ele.me is deeply favored by users for its convenient ordering and delivery services. However, when using Ele.me software, sometimes we may encounter some problems, such as order problems, delivery problems, etc. At this time, seeking human help from customer service becomes crucial. So, you may ask: What is the manual telephone number of Ele.me’s customer service? Below we will introduce you in detail how to obtain the manual telephone number of Ele.me’s customer service to help solve the problems you encounter when using the Ele.me software.

1. What is the manual customer service phone number of Ele.me?

Ele.me service hotline: 10105757.

You can call us for consultation if you encounter any problems, such as order reminders, chargebacks, event issues, complaints and suggestions, etc. With the mission of "Everything 30min", Ele.me is committed to using technology to build a local life service platform, promoting the digitalization process of China's catering industry, and cultivating takeout into the third regular way of dining for Chinese people after cooking and dine-in. .

##The working hours of Ele.me customer service:

The shifts are divided into four shifts: morning shift, mid-day shift, evening shift and midnight snack. There is a corresponding staff member for each shift. The main reason that affects Ele.me’s working hours is that consumers have made suitable working time arrangements in order to meet the different consumption needs of consumers in different time periods. The peak periods for consumers to order food are generally during lunch and dinner.

2. How to switch to manual customer service from Ele.me

1. Open Ele.me on your phone and click Mine.

2. Click My Customer Service.

3. Click on online customer service.

#4. Enter to find manual customer service and click the send icon.

#5. Finally, you can automatically transfer to manual customer service and enter the questions you want to consult.

Summary: The above is all the information brought by the editor this time about the telephone number of Ele.me’s customer service personnel and how to switch to manual customer service. I hope it can be helpful. Everyone.

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