Home >Common Problem >How to solve the problem that the computer browser cannot open the web page but can access the Internet
Computer browser cannot open web pages but can access the Internet. Solution: 1. Network setting problem. Power off the router and wait a few minutes, then plug it back in. 2. Browser setting problem, clear browsing browser cache and browsing history, make sure the browser does not set up a proxy server or virtual private network; 3. DNS setting problems, change the DNS settings to a public DNS server address; 4. Anti-virus software or firewall problems, disable the anti-virus software or firewall, and then Try to open the webpage; 5. There is a problem with the webpage itself. Wait for a while or contact the website administrator to find out the situation.
#The operating environment of this article: Windows 10 system, dell g3 computer.
The computer browser cannot open the web page but can access the Internet. It is usually caused by the following reasons: network setting problems, browser setting problems, DNS setting problems, anti-virus software or firewall problems, or problems with the web page itself. The following will provide answers from various aspects to help you solve this problem.
Network setup issues:
First, make sure the computer is properly connected to the network. Check the network connection status in the taskbar in the lower right corner of the computer. If "Connected" or similar information is displayed, the network connection is normal.
If there is a problem with the network connection, try restarting the computer or resetting the router. This is done by unplugging the router and waiting a few minutes before plugging it back in.
Browser setting issues:
Sometimes, the browser settings may prevent the web page from opening. Try clearing your browser cache and browsing history, you can find the option by accessing the settings or options menu in your browser. Also, make sure your browser does not have a proxy server or virtual private network set up.
DNS setting issues:
The Domain Name System (DNS) is a system that converts web addresses into IP addresses. If there is a problem with the DNS settings, the URL cannot be resolved correctly. You can try changing your computer's DNS settings to an address provided by a public DNS server. For example, Google's public DNS are 8.8.8.8 and 8.8.4.4. The specific operation method varies from system to system. You can find the DNS setting option in the network settings.
Antivirus or firewall issues:
Sometimes antivirus or firewall blocks your browser from accessing specific web pages. You can try temporarily disabling your anti-virus software or firewall, and then try opening the web page again. If the web page is opened successfully, you need to adjust the settings of the security software to allow the browser to access it normally.
Problems with the web page itself:
Sometimes, the inability to open a web page is caused by a problem with the web page itself. Try accessing other web pages. If other web pages can be opened normally, the problem may be caused by a server failure of the specific web page or other reasons. You can wait for a while or contact the website administrator to find out the situation.
If the problem still cannot be solved after trying the above methods, you can try to use another browser or try to access the webpage on another computer. This will help you determine whether it's a problem with your computer or with your specific browser.
Summary
The computer browser cannot open the web page but can access the Internet. It may be due to network setting problems, browser setting problems, DNS setting problems, anti-virus software or firewall problems. Or it could be caused by a problem with the web page itself. Depending on the situation, you can try clearing your browser cache, changing DNS settings, temporarily disabling security software, or trying to use a different browser or device to access the web page. Hope the above method can help you solve the problem.
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