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Samsung Korea launches self-service repair plan, giving Galaxy product users more repair options and convenience

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2023-06-02 13:27:29970browse

The editor learned that Samsung Electronics announced the launch of a self-service repair plan, which will excite consumers. Samsung will launch a program in South Korea to guide Galaxy product owners to repair their devices themselves starting today.

This self-service repair program will provide multiple conveniences to Samsung Galaxy users. One way to rewrite it is as follows: Not only can users purchase the parts they need for Galaxy products, but they can also go to a Samsung Electronics service center to have their products repaired. More importantly, they can now repair their own equipment with their own hands. Of course, not all equipment is suitable for self-repair. Samsung's self-service repair program will start with a few devices and parts and gradually expand in scope.

On Samsung’s official website, users can view a list of eligible devices and parts. The first products to support self-service repair include Galaxy S20, Galaxy S21 and Galaxy S22 series smartphones, and Galaxy Book Pro 15.6-inch series laptops. In addition, some 32-inch Samsung TV models (such as UN32N4000AFXKR, UN32N4010AFXKR and UN32N4020AFXKR) are also within the scope of repair.

For owners of these Galaxy smartphones and Samsung TVs, they can purchase the required parts and repair tools through the Samsung Korea official service website. The display, back cover, charging port, touchpad, and embedded fingerprint power button of Galaxy smartphones can all be repaired by themselves.

Laptop computer users can also repair their display screens, batteries, touchpads, fingerprint power buttons, front and rear casings, rubber and other parts by themselves.

Samsung Korea launches self-service repair plan, giving Galaxy product users more repair options and convenience

# Repair manuals and video tutorials for each device are available on the Samsung Electronics website. Through the Samsung Member App, users can perform repair self-diagnosis to confirm whether the repair was successful. Samsung Electronics allows users to return parts after replacing them and receive a corresponding refund. These returned parts will be handled securely.

Samsung Galaxy users will have more choices and convenience with the launch of this self-service repair plan. They can now fix some common problems themselves and no longer rely solely on professional repair services. This also meets the needs of modern consumers for independent maintenance and personalized services. Samsung will gradually expand the scope of its self-service repair program to provide users with more repair options and convenience, giving people confidence in the future.

The launch of Samsung’s self-service repair program in the Korean market has attracted widespread attention. Consumers appreciate being able to repair their devices themselves because it means they can more easily resolve device malfunctions and damage, reducing the time and cost of waiting and paying for repairs.

However, it should be noted that not all equipment is suitable for self-repair. Samsung emphasizes that users must carefully check the list of devices and parts that support self-service repair provided on Samsung's official website before performing self-service repairs. By doing this, users can ensure that repairs are performed correctly and safely to avoid further damage to the equipment or safety issues.

Samsung’s self-repair program not only meets users’ repair needs, but also demonstrates the company’s emphasis on sustainable development and environmental awareness. By encouraging users to repair their own equipment, we can reduce the generation of electronic waste and extend the service life of the equipment, thereby reducing the degree of resource waste.

In the future, with the gradual expansion of the self-service repair program, Samsung will continue to provide users with more repair tools, tutorials and support to meet the repair needs of different devices. This will further enhance user confidence and satisfaction in Samsung products.

In the self-service repair plan launched by Samsung Korea, Galaxy users will enjoy more repair options and convenience. Users can purchase the required parts and repair tools through Samsung's official website and repair Galaxy smartphones, laptops, TVs and other devices themselves. This measure not only meets the needs of users, but also shows Samsung’s emphasis on sustainable development and environmental protection. As the self-service repair program continues to expand, users will enjoy more repair support and resources, further improving their experience and satisfaction.

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