The solution to the problem that the fingerprint reader that supports Windows Hello fingerprint cannot be found: 1. Right-click "Computer" on the desktop and select "Manage" to enter the computer management interface; 2. Find it in the middle panel "Biometric Device"; 3. Select "Update Driver" to enter the driver update interface; 4. Click "Automatically search for updated driver software", and then wait for the driver to be searched and downloaded and installed.
#The operating environment of this tutorial: Windows 10 system, Lenovo Xiaoxin Air15 computer.
What should I do if I can’t find a fingerprint reader that supports Windows Hello fingerprint?
Solution:
Right-click "Computer" on the desktop and select "Manage" to enter the computer management interface. At this time, select "Device Manager" in the sidebar. As shown in the picture:
# We found the "Biometric Device" in the middle panel. After unfolding it, we found that our fingerprint device was marked with an exclamation mark. As shown in the picture:
Right-click the problematic device and select "Update Driver" to enter the driver update interface. At this point we click "Automatically search for updated driver software", as shown in the picture:
The computer will search for the driver and download and install it, as shown in the picture:
When you see the "update successful" prompt, it means that the driver has been updated and you can use the fingerprint sensor! As shown in the picture:
#For more related knowledge, please visit the FAQ column!
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