Benefits: 1. The functions of corporate WeChat are diversified, which can improve office efficiency; 2. The company can take back corporate WeChat after employees leave, which can prevent the loss of customer resources; 3. Borderless office not only improves work efficiency, but also It also reduces administrative costs in a humane way and makes the work process more efficient. Disadvantages: 1. Business approval, reimbursement, finance, sign-in and other information used by enterprises are easily leaked; 2. Using Enterprise WeChat to do business is costly and has a low security factor because Enterprise WeChat only provides one platform; 3. Customer friends have been activated The circle function is entertainment in nature and will distract work attention.
The operating environment of this tutorial: Windows 7 system, Enterprise WeChat 4.0.8.6604, Dell G3 computer.
Enterprise WeChat is an enterprise communication and office tool created by Tencent WeChat team. It has the same communication experience as WeChat, rich OA applications, and the ability to connect to the WeChat ecosystem. It can help enterprises connect internally, connect with ecological partners, Connect consumers. Professional collaboration, security management, people as a service.
Functions of Enterprise WeChat
Enterprise WeChat has its own operational functions. We can usually use some auxiliary tools to improve customer operation rates in the process of using WeChat marketing.
When using Enterprise WeChat, we can use the functions of Enterprise WeChat to operate and manage customers, such as channel codes, automatic tags, group automatic replies, resignation asset inheritance, etc.
When a company carries out promotional activities, if the employee's QR code is placed on the poster, WeChat will easily reach the upper limit and customers will not be able to add it. If multiple QR codes are placed at the same time, some QR codes will reach the upper limit, and some QR codes are rarely added by customers.
The live code function of Enterprise WeChat can effectively avoid the above phenomenon. Use live codes to contact multiple employees and then share customers to avoid limited accounts.
Inheriting the function of resigning customer information, when using Enterprise WeChat, you will inevitably encounter the situation of employee resignation. After an employee leaves, the administrator must assign the employee's customers to other employees for tracking, and the customers must add new employees again.
With the inheritance function of resigned assets, after a customer is reassigned, the customer will automatically become a friend of WeChat and the new employee, reducing customer operations and minimizing customer loss caused by employee resignation.
Benefits of Enterprise WeChat:
1. Diversified functions of Enterprise WeChat:
In addition to having WeChat-like chat functions, it also integrates public funds Phone and email capabilities. At the same time, functions such as announcements, attendance, leave, and reimbursement can all be implemented within the software.
2. Prevent the loss of customer resources:
After an employee leaves the company, the company can take back the corporate WeChat account, and transfer the friends of the departing employee on the corporate WeChat account to current employees for continued follow-up, and transfer chat records at the same time and other data to ensure that the company’s customer resources are not lost.
3. Borderless office:
Realize paperless office through the mobile terminal carried by employees, which not only improves work efficiency, but also humanely reduces administrative costs and makes the work process more streamlined. More efficient.
4. Security and convenience:
Because only members in the corporate address book can follow Enterprise WeChat, this ensures corporate information security. At the same time, one Enterprise WeChat can be configured with multiple third-party offices. application. Coupled with the unlimited number of sending times, the dissemination of information is maximized.
5. Rationalization:
The choice of work-rest function can receive messages, but no message prompts will pop up. Employees can take a good rest within the specified time, combine work and rest, and improve work efficiency. It also has functions such as welcome message, group automatic reply, and group anti-harassment.
Disadvantages of Enterprise WeChat:
1. WeChat Enterprise accounts are basically applications developed by third parties, and the quality cannot be guaranteed.
2. For businesses that need to use business approval, reimbursement, finance, sign-in and other information, it is easy to be leaked.
3. The cost of using Enterprise WeChat is high and the security factor is low, because Enterprise WeChat only provides one platform.
4. Distract work attention. Because Enterprise WeChat has opened the customer circle of friends function, this function is of an entertainment nature.
5. People who don’t know the white QR code on corporate WeChat will wonder what kind of QR code it is and won’t know how to scan it. This leads to low efficiency in attracting new customers.
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