Home >Common Problem >What's going on when someone else's voice can't be heard?
The reasons are: 1. The media volume in the mobile phone is turned off; 2. The mobile phone is set to silent mode; 3. There are some virus files on the mobile phone; 4. The recording permission of WeChat is not turned on; 5. WeChat is cached Many; 6. The handset of the mobile phone is damaged.
The operating environment of this tutorial: MIUI10.2 system, Redmi note4x mobile phone.
Check the media volume
The first thing you need to check is whether the media volume in the mobile phone is turned off. It may be caused by us accidentally pressing the volume button. Adjust it to the maximum to see if you can hear it. voice.
Check that the phone is muted
Next, you need to check whether the phone is set to silent mode. In silent mode, all sounds cannot be heard, including WeChat voice sound.
Restart your phone
Many times restarting your phone can solve many problems. This is also a common method for solving problems with many electronic products, so try restarting it. Mobile phone.
Check and kill viruses on mobile phones
Some virus files will cause problems on our mobile phones. Open the anti-virus software that comes with the mobile phone to fully scan and kill the mobile phone. If there is a virus, remove it immediately and see if the problem is solved.
WeChat recording permission
If the WeChat recording permission is not turned on, the voice message will definitely not be heard. If it is not turned on, set it to allow. Then listen to the voice message again.
too much cache in WeChat
WeChat may receive a large number of videos and pictures every day. If it is not cleaned for a long time, it will cause too much cache, which will cause WeChat The voice function is affected, so go and clean it up.
The phone receiver is damaged
If none of the above can solve the problem, you should consider whether the phone receiver is damaged. Just call to see if you can hear the sound. , if you can’t hear it, press the hands-free button to try. If you can hear it on the hands-free phone, it means the receiver is broken and you need to get your phone repaired.
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