Home >Common Problem >What should I do if my computer keeps popping up and cannot recognize the USB device?
Solution to the problem that the computer keeps popping up and cannot recognize the USB device: 1. Open the device manager and find [Universal Serial Bus Controller]; 2. Restart [USB Root Hub]; 3. Open usb properties and cancel Check the "Allow the computer to turn off this device to save power" option.
Environment:
win10 system
Solution:
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Right-click [Computer] on the computer desktop, and then click to open [Manage].
Then click [Device Manager] on the left in the computer management interface, find USB under [Universal Serial Bus Controller] on the right, right-click the mouse, and click [Disable].
We need to confirm whether it is disabled, click [Yes].
Next, right-click USB again and click [Enable] to restart the USB function.
We also need to make a setting. Right-click the USB port and click [Properties].
Open the properties interface and click [Power Management] at the top, then remove [Allow the computer to turn off this device to save power] and click [OK].
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