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Solution to the remote desktop connection failure: 1. Open the control panel and enter the [System and Security] option; 2. Click [Windows Firewall] and [Turn Windows Firewall on or off]; 3. Close Windows Firewall, click [OK].
Solution:
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1. Open the control Panel, enter the [System and Security] option;
2. Click [Windows Firewall], [Turn Windows Firewall on or off];
#3. Turn off Windows Firewall and click [OK].
After completing the above operations, if you are still unable to connect remotely, please check whether the setting allows remote connections and whether the remote desktop service is turned on.
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