Causes and solutions for why the mouse and keyboard cannot move after turning on the computer: 1. The motherboard is not powered on, press the computer power button to force shutdown, and then restart. 2. The USB interface is loose and has poor contact; change the USB interface. 3. The system driver cannot be moved; use the driver wizard, or uninstall the driver and reinstall it. 4. If the computer is infected, use anti-virus software to check it in safe mode.
Causes and solutions why the mouse and keyboard cannot move after booting up
1. Restart the computer and check the mouse and keyboard Whether it returns to normal. If the fault is resolved, it is caused by the motherboard not receiving power.
2. First check whether the usb interface is loose and whether it operates normally after plugging in the usb interface. Finally, re-plug and unplug it. If you plug in the front usb interface, it may be that the front usb interface has poor contact, causing the mouse and The keyboard does not respond. This is because the front USB interface and the motherboard cable may be connected incorrectly. We carefully check the USB interface or try to use the rear USB interface to see if the fault is resolved.
3. It may be a problem with the system driver. You can try to install the driver wizard or magic rabbit tool to detect whether the driver is abnormal, or uninstall the driver and reinstall it to see if the mouse and keyboard return to normal.
4. The USB serial port does not match your motherboard. Try changing a mouse or keyboard and plug it into the USB interface to check. If the keyboard is normal, either the original keyboard is broken or it does not match. It is recommended to replace it. Just take the mouse, keyboard and motherboard for testing and repair.
5. In the end, it may also be caused by the computer being poisoned. It is recommended to turn on the computer and hold down the F8 key to enter the safe mode and then use anti-virus software to scan the computer. This may solve the problem.
How to operate in safe mode
What is safe mode? As the name suggests, it refers to the operating mode of the system under the premise of safety.
Safe mode will automatically disable all non-system startup items, releasing Windows’ local control over these files. In safe mode, generally before Windows starts running the system, press button F8 once, and the simulated DOS option will pop up, which is the first mode.
"Safe Mode" Restore
If the computer cannot start normally, you can use "Safe Mode" or other startup options to start the computer, and press F8 when the computer starts. key, select Safe Mode in the startup mode menu, and then perform system restore as follows:
Click "Start" → "All Programs" → "Accessories" → "System Tools" → "System Restore" to open System Restore Wizard, then select the "Restore my computer to an earlier time" option, click the "Next" button, click on the date shown in bold on the calendar to select the system restore point, click the "Next" button to proceed system Restore.
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