Home >Operation and Maintenance >Windows Operation and Maintenance >What should I do if the driver is not found when connecting to the printer?
The solution to the problem that the driver cannot be found when connecting to the printer is: 1. Download the driver from the official website; 2. Open the driver and start the installation; 3. Unzip the driver and copy it to the computer ; 4. Select the local port, wait for the installation to complete, and then reconnect the printer.
First, download the 64-bit driver corresponding to the brand model from the printer manufacturer’s official website or other regular driver download websites;
Then, open the driver and click the "OK" button to start the installation;
Wait for the driver to be decompressed and copied to the computer;
Click the "manual" button to start manual installation. Because it is a printer shared by others and not connected to your own computer, you can select port nul in this step. You can also select other ports at will without affecting the program installation, and then click the "OK" button;
The following prompt appears, indicating that the driver has been successfully installed;
After completion, just reconnect the printer.
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