How to use 'Taobao' 510th anniversary free red envelope

How to use Taobao’s free red envelope? As China's largest online shopping platform, Taobao not only provides a rich selection of products, but also frequently launches various preferential activities, among which "free red envelopes" are a popular one. So how to use Taobao’s free red envelopes? Next, let us find out together.

How to use Taobao’s 510th anniversary free red envelope

Free red envelopes can be used after all orders placed through guessing questions are confirmed and received.

1. Issuance and recovery of free red envelopes

For users who grab the free order, the red envelope qualification will be distributed to the card and coupon package, which is in the state of activation; the page version of Taobao currently does not have the card and coupon package, and only displays the winning records of the free order event; the card and coupon package is in [Taobao APP -My Taobao-My Rights-Red Envelopes].

When the transaction status of the user's order is confirmed receipt (if a payment involves multiple merchants or products, all product orders need to be confirmed receipt), the red envelope is activated and becomes usable.

If the user initiates a full refund, the red envelope will be invalid.

If the user initiates a partial refund for the order, the red envelope corresponding to the corresponding amount will become invalid. When the transaction status of the rest of the order is confirmed receipt, the red envelope corresponding to the confirmed receipt portion of the order will be activated. For example: a user receives a 208 yuan red envelope, and the threshold for using the red envelope is 208.01 yuan. When the user applies for a refund of 100 yuan, and all the rest are confirmed to have been received, the denomination of the red envelope becomes 108 yuan, and the threshold for using the red envelope is still 208.01 yuan.

If the red envelope is activated but not used and the user initiates an after-sales refund for the confirmed order, the red envelope will still be invalid according to items 3) and 4) of this article.

If the red envelope has been used and the user initiates an after-sales refund for the last order (the order that obtained the free red envelope), a medium proportion of the payment for the previous order will be recovered to the fund pool.

2. Rules for using free red envelopes

●Free red envelopes can be used after all orders placed for guessing questions are confirmed and received.

●The red envelope type is a threshold red envelope. For example, if the free order amount for this event is 208 yuan, the usage threshold is 208.01 yuan. The red envelope is valid for 90 days after the ordering time announced for the single event. It will be invalid after the expiration date. If the order is not confirmed to be received within the specified period, the red envelope will become invalid if it is not activated.

●If a refund occurs after the red envelope is used, the red envelope will be returned in proportion. If it is not overdue, the use period of the returned red envelope is the original use period; if a refund occurs within 7 days of overdue use, the use period of the red envelope is the time when the refund is successful. It will be extended for 7 days in the future (only once); if a refund occurs after 7 days of overdue, the red envelope will become invalid directly.

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