Reasons and solutions for being unable to send QQ text and pictures at the same time: Check the network connection. Update QQ to the latest version. Make sure the image format meets the requirements. Compress or crop images to reduce size. Wait for the QQ server to return to normal. Check your system settings to make sure QQ is not blocked from sending pictures. Adjust browser settings to allow QQ to access images. Release device memory.
QQ What should I do if I can’t send text and pictures together?
When using QQ to send messages, if text and pictures cannot be sent at the same time, it may be caused by the following reasons:
1. Network connection problem
- Check whether your network connection is stable, try switching to a different network environment (for example: mobile network or WiFi) or restart the network device.
2. The QQ version is too old
- Make sure your QQ version is the latest version. Lower versions of QQ may not support the function of sending text and pictures at the same time. It is recommended to check and update to the latest version in QQ settings.
3. The image format is not compatible
- QQ supports sending images in jpg, jpeg, png, bmp and other formats. If the image format does not meet the requirements, it may not be sent. Try converting the image to a compatible format.
4. The picture size is too large
- QQ has a limit on the size of pictures that can be sent. If the image size exceeds the limit, sending may fail. It is recommended to compress or crop the image to a reasonable size.
5. QQ server exception
- #In some cases, the QQ server may have an exception and be unable to send pictures and text. This situation is usually temporary and you can try again later.
6. System settings issues
- Check whether your system settings are configured correctly. Make sure your firewall and anti-virus software are not blocking QQ from sending pictures.
7. Browser issues
- If you are using QQ through a browser, please check the browser settings. Make sure your browser allows QQ to access your images and files.
8. Insufficient memory
- Sending pictures requires a certain amount of memory space. If your device has insufficient memory, it may prevent you from sending pictures. Try closing unnecessary applications or freeing up some memory space.
If none of the above solutions solve the problem, please contact QQ customer service for further assistance.
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