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How to batch cancel pre-sales on Douyin

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Release: 2024-05-04 14:30:24
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Douyin does not support batch cancellation of pre-sales and needs to be canceled manually one by one. You can quickly cancel multiple pre-sales through the following steps: 1. Enter the merchant backend, click "Orders" and filter pre-sale orders. 2. Check the orders that need to be canceled, click "Batch Operation" and select "Cancel Order". 3. Cancel unselected orders one by one.

How to batch cancel pre-sales on Douyin

How to cancel pre-sales in batches on Douyin?

Douyin currently does not support batch cancellation of pre-sales, and you need to manually cancel one by one. However, you can quickly cancel multiple pre-sales by following the following steps:

Step 1: Enter the merchant backend

  • Log in to your Douyin merchant backend.

Step 2: Click "Order"

  • In the left menu bar, click "Order".

Step 3: Filter pre-sale orders

  • At the top of the "Order List" page, click "Filter" and then click "Order Type" Select "Presale" from the drop-down menu.

Step 4: Select orders in batches

  • Check the checkbox in front of the pre-sale orders that need to be canceled.

Step 5: Cancel the order

  • Click the "Batch Operation" button above the selected order.
  • In the drop-down menu, select "Cancel Order".
  • Confirm your operation.

Step 6: Cancel unselected orders one by one

  • If there are still unselected pre-sale orders that need to be canceled, please repeat step 4- 5. Cancel them one by one.

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