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How can I retrieve my Douyin phone after losing it?

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Release: 2024-05-04 04:51:46
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The methods for retrieving Douyin account if you lose your mobile phone are: Retrieve through mobile phone number: contact the operator to report the lost number, enter the verification code to log in. Retrieve via email: Enter the bound email address and get the verification code to log in. Retrieve through third-party platform authorization: Select the bound platform and follow the prompts to authorize. Contact Douyin customer service: provide relevant information and submit a retrieval request.

How can I retrieve my Douyin phone after losing it?

How to recover your TikTok account if you lose your phone

TikTok is a popular video sharing platform , if the phone is accidentally lost, how to retrieve the Douyin account? Here are some effective methods:

Method 1: Retrieve by mobile phone number

  • Contact your mobile phone operator to inform you that the phone is lost and report the lost number.
  • Open Douyin, click on the "Me" page and select "Login".
  • Select "Login with mobile phone number", enter the number of your lost mobile phone, and click "Get Verification Code".
  • After entering the verification code, you can log in to your Douyin account on the new device.

Method 2: Retrieve via email

  • If you have bound an email address to your Douyin account, you can try to retrieve it via email.
  • Open Douyin, select "Login", and click "Other login methods".
  • Select "Email Login" and enter your bound email address.
  • Click "Get Verification Code" and enter the verification code to log in.

Method 3: Retrieve through third-party platform authorization

  • If you have bound a third-party platform (such as WeChat) to your Douyin account , QQ), you can try to authorize it to retrieve it.
  • Open Douyin, select "Login", and click "Other login methods".
  • Select the third-party platform you are bound to and follow the prompts to authorize.
  • After successful authorization, you can log in to your Douyin account on the new device.

Method 4: Contact Douyin customer service

  • If none of the above methods work, you can contact Douyin customer service for help.
  • Open Douyin and click "Settings" in the upper right corner of the "Me" page.
  • Select "Help Center" → "Contact Customer Service".
  • Provide relevant information according to customer service prompts and submit a retrieval request.

Note:

  • After retrieving your Douyin account, please change your password in time to ensure safety.
  • If the phone is lost and the SIM card is also lost, please contact the operator to apply for a new SIM card and activate it.
  • To avoid this happening again, it is recommended to bind multiple retrieval methods to your Douyin account and update your contact information regularly.

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