How to retrieve information on TikTok

Methods to retrieve Douyin information include: restoring the information in the recycle bin. View received message notifications in notification settings. Use third-party TikTok data recovery software. Contact Douyin customer service.

How to retrieve information on Douyin

There are many ways to retrieve information on Douyin. You can try the following steps:

1. Restore the Recycle Bin

• Go to the main interface of Douyin and click "Me" in the lower right corner.
• Click "Draft Box" above.
• Select the "Recycle Bin" tab.
• Find the deleted information and click "Recover".

2. View notifications

• Go to the main interface of Douyin and click "Me" in the lower right corner.
• Click the "Settings" icon in the upper right corner.
• Select "Notification Settings".
• View message notifications received in the past, which may contain information you want to retrieve.

3. Use third-party tools

• to download reliable TikTok data recovery software, such as FoneDog TikTok Data Recovery.
• Use this software to scan your device and retrieve deleted TikTok information.

4. Contact Douyin customer service

• If the information cannot be retrieved through the above methods, please contact Douyin customer service.
• Visit Douyin’s official website or use Douyin app and contact customer service staff.
• Provide relevant information such as your username, the type of information deleted, and the date of deletion. Customer service staff will try to assist you in retrieving your information.

Note:

• Back up your Douyin data in time to prevent loss.
• Clear your Douyin cache regularly to prevent information loss.
• Use reliable antivirus software to protect your device and data from malware.

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